B2B - Sales Operations Specialist

Goodai Global; Irvine (CA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Annual bonus

Career growth

Job summary

Goodai Global is seeking a highly analytical B2B Sales Operations Assistant Manager to optimize national account sales operations and serve as a bridge between Sales, Operations, Finance, and Brand partners.

You will oversee PO tracking, inventory health, forecasting, pricing adjustments, and trade spend while analyzing margin performance across retailers. This role requires strong Excel skills, ERP experience, and cross-functional collaboration.

Qualifications

• Bachelor's degree in Business, Supply Chain, Finance, or related field.
• 3-5 years of experience in B2B sales operations, wholesale, or retail management.
• Strong Excel proficiency (advanced functions, pivot tables).
• ERP experience preferred.

Responsibilities

• National Account Sales Operations: support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom) and oversee PO tracking, allocation, and fulfillment coordination.
• Forecasting & Inventory Planning: assist in demand forecasting and replenishment planning and coordinate with Finance to reconcile invoices and AR.
• Reporting & Business Analytics: prepare weekly/monthly performance reports and track KPI performance for senior leadership.
• Cross-Functional Leadership: coordinate with Brand partners on pricing, packaging, and product changes; partner with Marketing on retail activations and in-store programs.

Skills

Bachelor's degree

3-5 years experience

Excel proficiency

ERP experience

Analytical skills

Cross-functional coordination

Retail national retailers experience

Multi-account management

Education

Bachelor's degree

Tools

Excel

ERP systems

Job description

We are seeking a highly analytical and execution-focused B2B Sales Operations Assistant Manager to support and optimize our national account sales operations.

This role will serve as a key bridge between Sales, Operations, Finance, and Brand partners to ensure seamless execution across major retail accounts.

The ideal candidate brings strong retail operational knowledge, data-driven decision-making skills, and the ability to manage cross-functional processes in a fast-paced distribution environment.

Key Responsibilities

1. 1. National Account Sales Operations
   • Support strategic retail accounts (e.g., Costco, Ulta, Target, Nordstrom)
   • Oversee purchase order tracking, allocation, and fulfillment coordination
   • Monitor sell-in, sell-through, and inventory health across accounts
   • Support line reviews, seasonal programs, and promotional execution
   • Coordinate new item setup, SKU onboarding, and retailer compliance requirements
2. 2. Forecasting & Inventory Planning
   • Assist in demand forecasting and replenishment planning
   • Work closely with supply chain to optimize inventory levels
   • Identify potential stock risks or overstock situations
   • Support pricing adjustments, promotional forecasting, and margin analysis
   • Monitor retailer deductions, chargebacks, and claims
   • Coordinate with Finance to reconcile invoices and AR
   • Track trade spend, co-op programs, and promotional investments
   • Analyze gross margin performance by account and SKU
3. 4. Reporting & Business Analytics
   • Prepare weekly/monthly business performance reports
   • Analyze trends and provide insights to senior leadership
   • Track KPI performance (sales growth, IMU, inventory turns, margin)
   • Support executive presentations and retailer business reviews
4. 5. Cross-Functional Leadership
   • Coordinate with Brand partners on pricing, packaging, and product changes
   • Partner with Marketing on retail activations and in-store programs
   • Improve internal operational workflows and reporting systems

Qualifications

• Bachelor's degree in Business, Supply Chain, Finance, or related field
• 3-5 years of experience in B2B sales operations, wholesale, or retail management
• Experience working with major national retailers strongly preferred
• Strong Excel proficiency (advanced functions, pivot tables required)
• ERP experience preferred
• Strong analytical and problem-solving skills
• Ability to manage multiple high-volume accounts simultaneously
• Strong communication and cross-functional coordination skills
• Preferred Industry Experience
  • Beauty, cosmetics, or CPG distribution
  • Experience with retail programs (TPD, co-op, IMU, promotional planning)
  • Knowledge of retailer compliance, chargebacks, and deduction processes
  • Understanding of margin analysis and working capital impact
• Annual Salary Range: $65,000 - $75,000

This position may also be eligible for performance-based bonus compensation. Actual compensation will be determined based on experience, qualifications, and internal equity.

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k) eligibility
• Annual performance bonus opportunity
• Career advancement in a high-growth beauty distribution company