Account Coordinator - Sephora

Grande Cosmetics, LLC; City of White Plains (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Grande Cosmetics, LLC is seeking an Account Coordinator to provide comprehensive administrative support to the Senior Director of Global Sales for the Sephora business. You will manage item setups, forecasts, presentations, and retailer submissions while coordinating with Marketing, Operations, Finance, Education, and Supply Chain to meet account priorities.

In this role, you will maintain retailer calendars, prepare weekly reviews, conduct site audits, process NetSuite orders, and ensure timely

Qualifications

• Bachelor’s degree required; 5+ years in a similar role.
• Proficiency with Word, Excel, Outlook, PowerPoint, Power BI, and Monday.com.
• Experience with NetSuite and cross-functional collaboration.

Responsibilities

• Provide administrative support to the Senior Director of Global Sales for Sephora across brands.
• Coordinate item setups and new product launches, including presentations and retailer submissions.
• Update sales forecasts and track monthly sell-in vs. budget.
• Prepare slides and materials for weekly business reviews and internal meetings.
• Maintain retailer site audits and liaise with cross-functional teams.
• Process orders in NetSuite and coordinate shipments with warehouses.
• Ensure timely review of retailer emails and maintain organized records.

Education

Bachelor’s Degree

Tools

PowerPoint

Excel

Outlook

MonDay.com

Power BI

OneDrive

SharePoint

NetSuite

Job description

The Account Coordinator provides comprehensive administrative support to the Senior Director of Global Sales for the Sephora business, helping to ensure the efficient execution of day-to-day account priorities. Responsibilities include, but are not limited to, setting up items, updating sales forecasts, preparing presentation materials for weekly business reviews, collaborating with cross-functional partners to fulfill retailer requests, coordinating the shipment of product samples, maintaining retailer side-by-side documents and calendars, and completing Monday.com board submissions for promotions, new product launches, and other key initiatives. The role requires exceptional organization, attention to detail, responsiveness, and follow-through in a fast-paced environment.

Role Responsibilities:

• Provide comprehensive administrative support to the Senior Director of Global Sales for the Sephora business across all brands and assist with day-to-day account priorities.
• Coordinate item setup and new product launches, including required presentations, documentation, and retailer submissions.
• Update sales forecasts/actuals and track monthly sell-in performance against budgeted goals.
• Prepare presentation slides, sales updates, and supporting materials for weekly business reviews and internal meetings.
• Perform weekly site audits to ensure the brand is displayed accurately and appropriately on the retailer’s website.
• Serve as the liaison between the retailer and all internal cross-functional partners, including Marketing, Operations, Finance, Education, and Supply Chain, to coordinate requests and support account priorities.
• Ensure all retailer and account emails are reviewed and addressed within 24 hours of receipt.
• Attend account and internal calls, take clear and thorough notes, document action items, and distribute timely recaps to relevant stakeholders.
• Maintain retailer side-by-side documents, calendars, agendas, recaps, and other account management tools.
• Complete and maintain Monday.com board submissions and updates for promotions, new launches, sampling, visual merchandising, and other key initiatives.
• Coordinate the shipment of product samples, and gratis materials.
• File and organize all account documents accurately in OneDrive and SharePoint to ensure information is current and easily accessible.
• Coordinate account meetings, including Market Week and biweekly or monthly touch bases, and ensure required materials are available to participants.
• Process orders in NetSuite, verify available inventory, partner with warehouses to support on‑time shipment, and assist with account shortages or disputes.
• Support account education and visual merchandising initiatives.

ORGANIZATION AND PRIORITIZATION – Demonstrates the ability to manage multiple administrative and account priorities, maintain accurate calendars and documents, and meet deadlines in a fast-paced environment.

ATTENTION TO DETAIL – Consistently delivers accurate item setup, forecasts, presentations, retailer submissions, site audits, orders, and account documentation.

COMMUNICATION AND RESPONSIVENESS – Communicates clearly and professionally, takes thorough meeting notes, distributes timely recaps, and ensures retailer and account emails are addressed within 24 hours.

CROSS-FUNCTIONAL COLLABORATION – Builds effective working relationships and serves as a dependable liaison between the retailer and internal partners across Marketing, Operations, Finance, Education, Supply Chain, and other functions.

INITIATIVE AND FOLLOW-THROUGH – Anticipates needs, proactively resolves routine issues, tracks action items, and follows tasks through to timely completion with minimal supervision.

ANALYTICAL AND BUSINESS ACUMEN – Understands sales forecasts, actuals, inventory, sell‑in performance, promotional activity, and retailer priorities to support informed account decisions.

TECHNOLOGY AND DOCUMENT MANAGEMENT – Uses PowerPoint, Excel, Outlook, Monday.com, NetSuite, OneDrive, and SharePoint effectively to prepare materials, manage submissions, process information, and maintain organized records.

ADAPTABILITY AND SERVICE ORIENTATION – Responds constructively to changing priorities and retailer requests while maintaining professionalism, urgency, and a high level of internal and external service.

Education / Certifications:

• Bachelor’s Degree
• 5+ years of experience in a similar role

Experience / Abilities:

• Computer skills required: Word, Excel, Outlook, PowerPoint, Power BI, and Monday.com.

Travel and Hours:

• Full time
• Some travel may be required.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Employee is regularly required to talk or hear.
• Employee frequently is required to stand, walk, use hands and arms to reach for items and / or materials
• Employee is occasionally required to lift office products and supplies, up to 20 pounds.