Coordinating Manager - Level A

NYC Health + Hospitals; New York (NY); On-site; USD 57,000 - 67,000; Full time

Job summary

An established industry player is seeking a detail-oriented Coordinating Manager to oversee cash management operations in a skilled nursing facility. This role is pivotal in ensuring the smooth flow of patient accounts and financial operations, requiring excellent organizational skills and the ability to manage a team effectively. Join a forward-thinking organization that values integrity, compassion, and excellence in delivering high-quality health services. If you thrive in a fast-paced environment and are passionate about healthcare, this opportunity is perfect for you.

Benefits

Comprehensive Health Benefits

Retirement Savings and Pension Plans

Loan Forgiveness Programs

Paid Holidays and Vacation

College Tuition Discounts

Professional Development Opportunities

Employee Discounts Programs

Qualifications

• Master’s or Bachelor’s degree in relevant fields required.
• Experience in medically-oriented health care systems essential.

Responsibilities

• Supervise Cash Posting Unit and Billing Inquiry Unit.
• Prepare Revenue Reports and coordinate collection processes.
• Ensure adherence to Finance/Revenue Cycle procedures.

Skills

Cash Management

Patient Accounts

Supervision

Communication Skills

Organizational Skills

Education

Master’s degree in Public Health

Bachelor’s degree in relevant fields

Tools

Microsoft Excel

EPIC

PeopleSoft

Job description

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NYC Health + Hospitals provided pay range

This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$57,639.00/yr - $66,285.00/yr

Marketing Statement

NYC Health + Hospitals/Gouverneur is a 295-bed Skilled Nursing Facility (SNF) with a 5-Star CMS Quality Rating located in Manhattan’s Lower East Side neighborhood. Gouverneur offers enhanced, cutting edge healthcare services in a state-of-the-art space. It provides 24-hour care for individuals in need of sub-acute care, long-term care or hospice care which include services like physical therapy, occupational therapy, speech and vocational rehabilitation. Gouverneur is an academic affiliate of NYU School of Medicine and Rusk Institute of Rehabilitation Medicine.

From more than 600 Nursing Homes, Gouverneur ranks #7 in Newsweek’s Best Nursing Homes in New York2024; and also received high-performance ratings for Long-term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2024.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

PURPOSE OF POSITION:

A member of the revenue cycle process, the Coordinating Manager A is responsible for oversight of cash management operations. This position requires a detail-oriented individual who understands the flow of Patient Accounts, time-sensitive and financial demands of fullservice health care facility. The employee will provide necessary reports as requested by Patient Accounts Director and/or managers and have the ability to supervise staff and assign tasks related to Finance and Patient Accounts workflow.

Areas Of Responsibilities

• Revenue Retention
• Patient Retention
• Revenue Opportunity
  
  

Summary

• Results driven
• Extreme attention to detail and excellent organizational skills
• Contributes to team effort by accomplishing related results as needed
• Must be able to work in a fast pace environment
• Must be able to multitask
• Must be able to effectively communicate with staff members and management
  
  

Duties And Responsibilities

• Provide supervision for the Cash Posting Unit, Billing Inquiry Unit, and Cashier/ Patient Property Office
• Review EPIC dashboards, and reports daily in support of departmental goals
• Prepare Inpatient and Outpatient Revenue Reports
• Coordinating the Collection Agency Process, and Invoices
• Provide supervision for the Patient Accounts Audit process
• Create, and assess, staff competencies through the Revenue Cycle process to address staff development
• Adheres to new Finance/ Revenue Cycle procedures.
• Communicating with managers to identify training needs with-in the Revenue Cycle and mapping out development plans for teams and individuals.
• Peoplesoft Requisitioner for Patient Accounts and Cash Management departments
• Completion of periodic management-designated projects.
• Carries out all managerial directives, as outlined during internal desk audits / account reviews, within an acceptable or provided timeframe.
• Demonstrates knowledge of policies and procedures, as outlined in the requirements of the department, corporate guidelines or guidelines of other agencies.
• Be responsible for enhancing personal and professional development
  
  

Minimum Qualifications

• Master’s degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and one (1) year of full-time experience in medically-oriented health care and medical support systems environment; or
• Bachelor’s degree from an accredited college or university in disciplines listed in “1” above; and two(2)years of full-time experience in medically-oriented health care and medical support systems environment; or
• A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a Bachelor’s degree or its educational equivalent.
  
  

Department Preferences

Qualifications For The Job

• Prescreening a Patient
• Determining Status & Eligibility
• Opening / Closing a Financial Case
• Clearing RTE with Insurances
• Understanding Coverages and Insurances
• Creating a coverage in Epic
• Troubleshooting a data mismatch
• Attaching Insurance to HAR
  
  

e Uipment Machines Operated

COMPUTER PROGRAMS/SOFTWARE OPERATED

Microsoft Excel Word, Powerpoint, Outlook, EPIC, PTar Registration and Reports, New York State of Health Applications

Education Level

High School Diploma

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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