Coordinating Manager - Level A - Credit & Collection

New York City Health and Hospitals Corporation; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare seeks a Coordinating Manager to oversee health therapy programs and ensure quality patient care. This role involves administrative supervision, budget planning, and coordination of rehabilitation services. The ideal candidate will have a strong educational background in public health or related fields, coupled with experience in medically-oriented environments. Join a team dedicated to delivering high-quality health services while promoting a culture of integrity and compassion. This position offers opportunities for professional growth and a comprehensive benefits package.

Benefits

Comprehensive Health Benefits

Retirement Savings and Pension Plans

Loan Forgiveness Programs

Paid Holidays

College Tuition Discounts

Qualifications

• Master's degree in relevant fields with experience in healthcare.
• Strong coordination and administrative skills in patient care.

Responsibilities

• Coordinate health therapy programs and support services.
• Supervise staff and ensure compliance with quality care standards.

Skills

Health Program Coordination

Administrative Supervision

Budget Planning

Patient Management

Medical Utilization Review

Education

Master’s degree in Public Health

Bachelor’s degree in relevant fields

Tools

Quality Assurance Programs

Healthcare Management Systems

Job description

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

8:00 A.M. – 4:00 P.M.

Job Description

Specific Duties and Responsibilities:
The Coordinating Manager Lv A is charged with and responsible for:
Under general supervision with moderate latitude for independent initiative and judgment, performs some of the following functions:

• For activities of professional and non-professional staff in delivering a health therapy program and support services including physical, occupational, inhalation specialties, radiological, laboratory, emergency, ambulatory care services, medical utilization review and quality assurance.
• Coordinates rehabilitation services, as indicated so as to integrate these programs with other health care setting programs to maximize patient treatment and recovery. Coordinates, supervises and monitors medical utilization review and/or quality assurance programs for health care settings.
• For planning, controlling, coordinating administrative and office operations and interpreting compliance with predetermined standards for quality care in a variety of organizational settings and modalities in the delivery of business, office and management support systems. Integrates, coordinates these programs, operations, functions and services with other health care settings and Central Office departments to optimal levels of performance in the administration and supervision of such functional activities
• Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
• Provides administrative supervision for a program of comprehensive health service of professional and non-professional staff involving therapists, counselors and related health personnel.
• Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
• Allocates staff on basis of workload, space, and available equipment.
• Participates in budgetary planning, reviews operating costs, performs cost studies and prepares department budgets.
• May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
• Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
• Directs the processing of medically prescribed orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
• As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification
• May analyze patient records with attending staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.
• Ensures that compliance manuals are current and that policies and procedures are followed.
• May represent the Department Administrator in external contacts with community groups, organizations, and agencies.
• Supervises the office administration and office record keeping activities of the department.
• Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
• Supervises the preparation and publication of operational manuals and procedures

Minimum Qualifications

• Master’s degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and one (1) year of full-time experience in medically-oriented health care and medical support systems environment; or
• Bachelor’s degree from an accredited college or university in disciplines listed in “1” above; and two(2)years of full-time experience in medically-oriented health care and medical support systems environment; or
• A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a Bachelor’s degree or its educational equivalent.

Department Preferences

• Audits HMS, Cycle audits and IPRO initial and technical denials
• Work and supervise on specialty billing, ADAP, VA/other GOVT.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities