Coordinating Manager - Level A

New York City Health and Hospitals Corporation; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated administrative supervisor to oversee health therapy programs. This role involves coordinating services, ensuring compliance with quality standards, and providing leadership to a team of professionals. With a focus on patient care and operational excellence, the successful candidate will play a crucial role in enhancing service delivery and staff development. Join a mission-driven organization that values integrity, compassion, and excellence in healthcare, and make a meaningful impact in the community.

Benefits

Comprehensive Health Benefits

Retirement Savings and Pension Plans

Loan Forgiveness Programs

Paid Holidays and Vacation

College Tuition Discounts

Professional Development Opportunities

Qualifications

• Bachelor’s degree in Public Health or related field required.
• 3 years of experience in health care and admin roles.

Responsibilities

• Coordinate health therapy programs and supervise staff.
• Plan and develop training programs for staff proficiency.
• Participate in budget planning and review operating costs.

Skills

Administrative Supervision

Medical Utilization Review

Quality Assurance Programs

Staff Training and Development

Budget Planning

Education

Bachelor’s degree in Public Health

Master’s degree in related fields

Job description

Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal and Mental Health Services.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment as follows:

1. For the activities of professional and non-professional staff in delivering a health therapy program and support services including physical, occupational, inhalation specialties, radiological, laboratory, emergency, ambulatory care services, medical utilization review and quality assurance. Coordinates rehabilitation services as indicated so as to integrate these programs with other health care setting programs to maximize patient treatment and recovery. Coordinates, supervises and monitors medical utilization review and/or quality assurance programs for the health care settings.

2. For planning, controlling, coordinating administrative and office operations and interpreting compliance with predetermined standards for quality care in a variety of organizational settings and modalities in the delivery of business, office and management support systems. Integrates, coordinates these programs, operations, functions and services with other health care setting and Central Office sectors to optimal levels of performance in the administration and supervision of such functional activities

Under general supervision with moderate latitude for independent initiative and judgment, performs some of the following functions:

Duties & Responsibilities

1. Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.

2. Provides administrative supervision for a program of comprehensive health service of professional and nonprofessional staff involving therapists, counselors and related health personnel.

3. Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.

4. Allocates staff on basis of workload, space, and available equipment.

5. Participates in budgetary planning, reviews operating costs, performs cost studies and prepares department budgets.

6. May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.

7. Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.

8. Directs the processing of medically prescribed orders for requisitioning of equipment, prosthetic appliances, and the medical supplies for patients.

9. As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.

10. May analyze patient records with attending staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.

11. Ensures that compliance manuals are current and that policies and procedures are followed.

12. May represent the Department Administrator in external contacts with community groups, organizations, and agencies.

13. Supervises the office administration and office record keeping activities of the department.

14. Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.

15. Supervises the preparation and publication of operational manuals and procedures.

Minimum Qualifications

1. Bachelor’s degree from an accredited college or university in Public Health, Public or Business Administration, Social Work, Psychology or Rehabilitation Counseling; and

2. Three (3) years of full-time experience in medically-oriented health care and medical support systems environment, two (2) years of which included experience in an administrative or supervisory capacity in such occupations as physical, occupational, inhalation, speech and audiology therapy or as Medical/Laboratory Technologist, Microbiologist (various specialties), Chemist (biochemist), Radiation and X-Ray Technician; or three (3) years of responsible level experience in business management systems or general administration including two (2) years in a supervisory or administrative capacity; or

3. Master’s degree from an accredited college or university in disciplines, as listed in “1” above; and

4. Two (2) years of full-time experience, as described in “2” above, plus one (1) year of experience in an administrative or supervisory capacity in occupations, as listed in “2” above; or

5. Satisfactory equivalent combination of training, education, and experience.

Note: Certification or licensure may be required.

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities