Coord,Education Support

University of New Mexico; Albuquerque (NM); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

The University of New Mexico’s Assessment & Learning unit seeks a Coord, Education Support to assist with SP program operations, curricula presentation, material assembly, and training services. The role supports program implementation, administration, and reporting.

Responsibilities include developing SP materials, coordinating schedules, maintaining records, and supporting faculty and staff in educational activities. Regular business hours with potential for some after-hours needs.

Qualifications

• High School diploma or GED with 5+ years related experience.
• Substitution of higher degree for experience on a year-for-year basis.

Responsibilities

• Coordinate and assist with SP program design and materials.
• Write/edit SP schedules, training manuals, SOPs and related documents.
• Schedule and facilitate SP sessions and educational programming.
• Maintain records and databases for students and SPs; manage payroll and casting reports.
• Prepare SP program correspondence, handbooks, purchasing and travel docs.
• Coordinate support staff and volunteers for program objectives.
• Organize scheduling for A&L and external clients in educational programs.

Skills

Interpersonal skills

Communication skills

Records maintenance

Clerical/office skills

Data gathering/ reporting

Technology guidance

Education

High School diploma or GED

Tools

SmartSheets

Microsoft Suite

Banner

UKG/LoboTime

Outlook

One45 Software

Chrome River

AI

Job description

Under general supervision, coordinates and assists with Assessment & Learning's operations and Standardized Patient (SP) program. Assists with presenting curricula, assembles presentations, prepares materials, and supports and/or facilitates classes, workshops, seminars, and other training services. May assist with SP promotional materials, and/or program implementation, administration, and reporting.

Duties and Responsibilities:

1.Assists with the design and implementation of all Standardized Patient and student materials for Assessment & Learning's educational program.

2.Writes, edits, and coordinates development of simulation schedules, SP promotional and educational materials, SP training manuals and brochures, SOPs, required job posting documents, and operational tutorials.

3.Schedules, organizes, and facilitates the delivery of SP new hire sessions and other SP educational programming and casting.

4.Develops, maintains and oversees hard copy records, simulation and smartsheet databases on students and SPs, and SP casting tasks.

5.Creates, types, and edits SP program correspondence, SP program handbooks, purchasing and travel documents, SP payroll and casting reports, and other SP program hiring related documents and operational tutorials.

6.Coordinates activities of support staff, and/or volunteers engaged in implementation and administration of program objectives.

7.Organize student and SP/CTA scheduling for A&L and some external clients in their educational programs.

8.Coordinate and supports basic technology guidance to students and SPs.

9.Performs or shepherds clerical and administrative support tasks, including answering telephones, assisting and resolving problems and inquiries of staff, faculty, students, SPs, and visitors, reviewing and organizing incoming and outgoing correspondence, orders and purchases projects supplies and materials for the curriculum.

10.Collects and analyzes data; prepares schedules and special reports; maintains program/project records and statistical information for simulation, payroll, and other data requested by supervisor .

11.Organizes space and facilities usage as appropriate for clinical skills, OSCEs, trainings and any operational needs.

12.Oversite of all Standardized Patient Payroll process.

13.May monitor, reconcile, and assist with fiscal administration for A&L, including but not limited to budgets, funding, contracts, payroll, SP Tier increases, travel, and/or purchasing as appropriate.

14.May provide administrative assistance with faculty and/or staff searches, as appropriate, to include logging CTA and SP employment applications, preparing applicant acknowledgements and interview documents, coordinating interview logistics and search documentation; HR SP hire and separation tasks.

15.Coordinates and assists set-up and break down of activities support by A&L.

16.May travel to other relevant community venues, as required, in support of curricular activities.

17.Performs miscellaneous job-related duties as assigned.

Finalists should be prepared to provide official educational transcripts if selected for hire.

Applicants must provide names of 3 past or present supervisors as references that the hiring official can contact.

See the Position Description for additional information.

Requisition ID

req37890

Working Title

Coord,Education Support

Position Grade

09

Position Summary

Under general supervision, coordinates and assists with Assessment & Learning's operations and Standardized Patient (SP) program. Assists with presenting curricula, assembles presentations, prepares materials, and supports and/or facilitates classes, workshops, seminars, and other training services. May assist with SP promotional materials, and/or program implementation, administration, and reporting.

Minimum Qualifications

High School diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• *Knowledge of supplies, equipment, and/or services ordering and inventory control.
• *Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• *Ability to gather and analyze statistical data and generate reports.
• *Ability to gather data, compile information, and prepare reports.
• *Records maintenance skills.
• *Skill in the use of personal computers and related software applications.
• *Knowledge of communication principles, media, and marketing techniques.
• *Skill in organizing resources and establishing priorities.
• *Ability to coordinate and organize educational programs, meetings and/or special events.
• *Clerical, word processing, and/or office skills.
• *Knowledge of curriculum development and preparation procedures.

Proficiency with

• *Simulation software
• *SmartSheets
• *Microsoft suite
• *Banner
• *UKG/LoboTime
• *Outlook
• *AI
• *Chrome River
• *One45 Software

Additional Requirements

Working hours are Monday through Friday, 8 a.m. to 5 p.m. However, occasional weekend and/or evening work may be required, depending on department needs.

Campus

Health Sciences Center (HSC) - Albuquerque, NM

Department

Assessment & Learning (524C)

Employment Type

Staff

Staff Type

Regular - Full-Time

Status

Non-Exempt

Pay

Hourly: $19.00 - $24.77

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

For Best Consideration Date

9/10/2026

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.