Student Success Splst

University of New Mexico; Albuquerque (NM); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Tuition remission

Dependent education programs

Job summary

University of New Mexico - Student Support Services-TRIO (SSS) seeks a proactive Student Success Specialist to provide holistic advising and program support to low-income, first-generation, and disabled students at UNM Main Campus in Albuquerque. The role emphasizes collaboration, outreach, and promoting student retention and success.

The ideal candidate will be student-centered, adaptable, and capable of delivering workshops and guidance for academic planning, FAFSA readiness, and career

Qualifications

• Bachelor's degree required; substitution allowed for higher education credentials on a year-for-year basis.

Responsibilities

• Provide ongoing academic advising and career exploration support to program participants.
• Assist in outreach and retention activities to attract and serve SSS students.
• Support logistics for workshops, outreach, and orientations promoting student success.

Skills

Interpersonal skills

Student advising

Collaboration

Problem-solving

Communication skills

Education

Bachelor's degree

Completed degrees above minimum

Tools

Office software

Job description

Student Success Splst

Student Support Services-TRIO (SSS), a federally funded U.S. Department of Education TRIO Program, is seeking a dynamic, self-motivated individual to step into the role of Student Success Splst and join our team. SSS provides comprehensive and sensitive support to college participants, focusing on educational, social, and cultural experiences to enhance graduation rates for low-income, first-generation, and students with disabilities. On occasion, weekend and evening hours will be required.

Our mission: The mission of Student Support Services-TRIO is to increase the college retention and graduation rates of program participants at the University of New Mexico Main Campus. The SSS program draws upon a holistic framework where committed participants receive individualized support by addressing their educational and personal needs.

The ideal candidate is passionate about helping students navigate through the university systems and is a proactive problem-solver, adept at working collaboratively in a fast-paced office environment. They embody a student-centered, holistic approach and are deeply committed to student success. They will be responsible for providing ongoing academic advising and provide support to participants' individual needs and career exploration. They will assist in the development and delivery of outreach efforts for program promotion and assist in attracting and retaining qualified applicants to the SSS program.

Duties and Responsibilities

• Works directly with SSS program students one-on-one or in a group setting providing holistic-proactive advisement, financial aid/scholarship advisement, advocacy and program services.
• Assists with outreach and retention activities designed to attract, retain, and serve SSS students.
• Supports activity logistics, communications and outreach that promotes an inclusive climate for the SSS population; foster a supportive climate and students' sense of belonging.
• Assists in the preparation, logistics, and delivery of workshops (academic success, time management, study skills, financial literacy, FAFSA applications, career development, etc.), presentations, and orientations promoting student success.
• Receives guidance, training, and mentoring from professional personnel in planning and carrying out activities and assignments; engages in directed professional development.
• Maintains and documents records; assists with data collection to generate reports.
• Performs miscellaneous job-related duties as assigned to fulfill the SSS grant objectives and goals.

This position is multifaceted and impacts many key performance initiatives the university promotes to ensure that students are successful at UNM. As a result, the ability and willingness to collaborate with other departments, academic units, internal/external donors, and other university stakeholders is essential.

Conditions of Employment

All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.

Minimum Qualifications

Bachelor's degree; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Experience working in a higher education setting and knowledge of campus resources.
• Experience and or familiarity working with low-income, first-generation-to-college, and or disabled students.
• Experience in working with TRIO programs.
• Ability to coordinate and organize educational programs, meetings and or special events.
• Demonstrates strong interpersonal and communication skills.
• Ability to be flexible and adapt to changing priorities.
• Demonstrated ability to outreach to students on a continuous basis providing guidance and support.
• Ability to work collaboratively as a team member.

Location and Employment Type

Campus: Main - Albuquerque, NM

Employment Type: Staff

Staff Type: Term - Full-Time

Term End Date: 08/31/2027

Status: Non-Exempt

Pay

Hourly: $19.56 - $26.85

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check

Yes

For Best Consideration Date

9/11/2026

Eligibility for Remote Work

No

Equal Opportunity and Diversity Statement

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Veteran Preference Program

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

Background Check Details

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.