Convention Services Sales Lead (On-Site Tech & Support)

Boldyn Networks Italia; California; On-site; USD 51,000 - 55,000; Full time

Benefits offered by this job

Competitive salary range

Annual bonus

Learning & development opportunities

Flexible working opportunities

Comprehensive benefits

Paid parental leave

Vacation starting at 15 days

Sick leave 10 days

Volunteer days

Job summary

Boldyn Networks in Los Angeles, CA is seeking a Convention Service Sales Representative to respond to show management and exhibitor inquiries, troubleshoot connectivity, and ensure a seamless event experience for attendees and vendors.

You will build client relationships, process orders and quotes, support pre-show and on-site needs, coordinate across teams, and manage billing and issue resolution to deliver outstanding service.

Qualifications

• High school diploma or GED required.
• Experience in show management or exhibitor service preferred.
• Knowledge of data networking products/services is a plus.

Responsibilities

• Build client relationships by consulting with clients, show management & exhibitors on Internet needs and provide best-fit event solutions.
• Receive and process customer orders; reach out for missing information prior to event move-in.
• Create detailed quotes and follow up on revisions and updates.
• Maintain accurate orders in the company database and ensure changes are up to date.
• Resolve billing issues and coordinate across departments to ensure a seamless customer experience.

Skills

Customer service

Communication

Networking knowledge

Microsoft Office

Education

High school diploma or GED

Tools

Order intake tool

Excel

Job description

Boldyn Networks in Los Angeles, CA is seeking a Convention Service Sales Representative to respond to show management and exhibitor inquiries, troubleshoot connectivity, and ensure a seamless event experience for attendees and vendors.

You will build client relationships, process orders and quotes, support pre-show and on-site needs, coordinate across teams, and manage billing and issue resolution to deliver outstanding service.