Convention Center Support Technician

Boldyn Networks US Operations LLC; Las Vegas (NV); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Annual Bonus

Learning and development opportunities

Competitive benefit packages

Paid parental leave

Vacation starting at 15 days

10 days paid sick leave

4 days off each year to volunteer

Job summary

Boldyn Networks US Operations LLC in Las Vegas is seeking a Convention Center Support Technician to ensure on-site connectivity for major conferences. You will set up, operate, troubleshoot, and maintain AV systems and network equipment to keep clients connected throughout events.

Based in our Las Vegas office, you will interact with event organizers and attendees, handle safety-compliant setups, and manage inventory while delivering exceptional customer service and rapid issue resolution.

Qualifications

• Previous experience in a similar role, preferably in a convention center or event venue.
• Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities.
• Basic Cisco connectivity experience, CCNA preferred
• Excellent customer service experience and top-notch verbal and written communication skills

Responsibilities

• Perform routine maintenance and troubleshooting of technical equipment and systems.
• Interact with event organizers and attendees to address technical issues and ensure a positive experience.
• Ensure all setups comply with safety regulations and standards.
• Keep track of equipment inventory and report any damages or losses.

Skills

AV equipment

Customer service

Problem solving

Cisco CCNA

Event support

Tools

Cisco connectivity

Job description

Keeping end users up and running with grace and customer service.

Convention Center Support Technician

About the role

Passionate about keeping enterprise convention center users connected and worry-free? Your next role will ensure our clients are connected, supported, and taking care of for all of their conference needs. Based in our Las Vegas office you will be responsible for managing on-site day of convention connectivity for one of our largest clients and their conference spaces.

What you’ll be doing

As part of the Operations Organization, you’ll help provide technical support, setup and breakdown, maintenance and technical inventory management. It’s a role with a lot of variety, and day-to-day, you’ll mainly be involved with:

• Perform routine maintenance and troubleshooting of technical equipment and systems.
• Interact with event organizers and attendees to address technical issues and ensure a positive experience.
• Ensure all setups comply with safety regulations and standards.
• Keep track of equipment inventory and report any damages or losses.

What you’ll bring

You will also have some of the following:

• Previous experience in a similar role, preferably in a convention center or event venue.
• Proficient with modern audio-visual equipment, strong problem-solving skills, and excellent customer service abilities.
• Basic Cisco connectivity experience, CCNA preferred
• Excellent customer service experience and top-notch verbal and written communication skills

About us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

• Hourly Pay: $27 - $33 per hour
• Annual Bonus
• Learning and development opportunities
• Competitive benefit packages
• Paid parental leave
• Vacation starting at 15 days increasing with length of service
• 10 days paid sick leave
• 4 days off each year to volunteer

Diversity, equity and inclusion

Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers’ problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

Boldyn Networks is one of the world’s largest neutral host providers, delivering the advanced shared network infrastructure needed for a smart, inclusive, and sustainable future. From interconnected transit, venues and enterprises to smart cities and next-generation networks, we enable new possibilities in the way people live, work and play

Our employees describing Boldyn Networks in one word...