Controls Strategy Lead – Risk, Compliance & Analytics

JP Morgan Chase; Wilmington (DE); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase is seeking a Control Manager Associate within the Chase Branded and CoBrand Credit Card Controls team. This role delivers governance, risk assessment, and control remediation across the Card business, leveraging data analytics and automation to proactively manage compliance and operational risk.

You will partner with Product and Partner teams, drive incident detection and root cause analysis, and oversee initiatives to strengthen the control environment while guiding a diverse

Qualifications

• 7+ years in financial services with experience in controls, audit, quality assurance, or operational risk management.
• Experience designing and improving risk-based escalation procedures and control frameworks.
• Ability to lead cross-functional stakeholder engagement and communicate complex risk concepts clearly.

Responsibilities

• Lead design and execution of control strategies to identify and mitigate risks.
• Use data analytics and automation to understand business needs and improve controls.
• Collaborate with CoBrand Product and Partner teams to strengthen data transfer controls.
• Oversee anti-fraud and cybersecurity initiatives to protect operations.
• Inspire a diverse team and foster a culture of operational excellence.
• Partner with internal stakeholders to ensure governance and compliance across functions.

Skills

Risk Management

Change Management

Influence

Internal Stakeholder Management

Communication & Presentation Skills

Teamwork

Analytical Thinking

Technical Acumen

Policies, Procedures, and Regulatory

Data Literacy & Automation

Job description

JPMorgan Chase is seeking a Control Manager Associate within the Chase Branded and CoBrand Credit Card Controls team. This role delivers governance, risk assessment, and control remediation across the Card business, leveraging data analytics and automation to proactively manage compliance and operational risk.

You will partner with Product and Partner teams, drive incident detection and root cause analysis, and oversee initiatives to strengthen the control environment while guiding a diverse