Senior Controls Manager – Compliance & Risk

JP Morgan Chase; Jacksonville (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase in the United States is seeking a Senior Associate Control Manager within the Consumer and Community Banking (CCB) division. The role focuses on identifying and mitigating compliance and operational risks, partnering with executives to design and implement control strategies that protect the firm and enable efficient operations.

The position emphasizes collaboration, data analytics, automation, and ongoing improvement to uphold JPMorganChase's reputation for excellence and risk

Qualifications

• 5+ years in financial services with experience in controls, audit, or operational risk management.
• Ability to manage risk independently and escalate appropriately.
• Strong communication, influencing, and stakeholder management skills.

Responsibilities

• Advise stakeholders to analyze risks and controls; identify gaps and root causes.
• Design, implement, and monitor controls using automation and data analytics.
• Review program data (KRI/KPI) and create reports to support decisions.
• Lead Risk & Control Self-Assessments with process walkthroughs.
• Drive control program projects ensuring regulatory compliance and efficiency improvements.
• Apply digital risk management and agile practices to advance the program.

Skills

Risk management

Controls

Analytical thinking

Communication

Stakeholder management

Teamwork

Data analytics

Tools

Automation

AI

Data visualization

Job description

JPMorganChase in the United States is seeking a Senior Associate Control Manager within the Consumer and Community Banking (CCB) division. The role focuses on identifying and mitigating compliance and operational risks, partnering with executives to design and implement control strategies that protect the firm and enable efficient operations.

The position emphasizes collaboration, data analytics, automation, and ongoing improvement to uphold JPMorganChase's reputation for excellence and risk