Senior Controls Manager, CoBrand Credit Card Risk

JP Morgan Chase; Wilmington (DE); On-site; USD 120,000 - 170,000; Full time

Job summary

JPMorgan Chase in the United States is seeking a Control Manager Associate within our Chase Branded and CoBrand Credit Card Controls team, overseeing governance and the control environment for the Chase Branded and CoBrand Credit Card Business. You will assist in risk analysis, real-time issue detection, escalation, root cause analysis, and remediation.

The role emphasizes leading risk-based decisions, change management, and cross-functional collaboration across Legal, Compliance, Audit, and

Qualifications

• 7+ years in financial services with controls, audit, or risk management.
• Independent risk-based decisions in complex situations and escalation practices.
• Designs and executes change management strategies for complex initiatives.
• Persuades stakeholders and builds cross-functional relationships across Legal, Compliance, Audit, Risk.
• Manages complex stakeholder relationships across CCB, Legal, Compliance, Audit, Risk.
• Delivers sophisticated, high-impact presentations to senior management.
• Leads cross-functional teams and fosters inclusive collaboration.
• Leads knowledge transfer and lessons learned for complex projects.
• Synthesizes data to identify root causes and inform decisions.

Responsibilities

• Spearhead the design and execution of forward-thinking control strategies to proactively identify and neutralize compliance and operational risks.
• Harness data analytics, automation, and technology to decode business needs and anticipate trends.
• Partner with CoBrand Product and Partner teams to assess and strengthen controls around data transfer.
• Lead anti-fraud and cybersecurity initiatives to ensure operations are fortified against threats.
• Inspire and guide a diverse team, cultivating a culture of innovation and operational excellence.
• Forge strong partnerships with internal stakeholders to uphold integrity and strategic milestones.

Skills

Risk management

Change management

Influence

Stakeholder management

Communication skills

Teamwork

Knowledge sharing

Analytical thinking

Technical acumen

Job description

JPMorgan Chase in the United States is seeking a Control Manager Associate within our Chase Branded and CoBrand Credit Card Controls team, overseeing governance and the control environment for the Chase Branded and CoBrand Credit Card Business. You will assist in risk analysis, real-time issue detection, escalation, root cause analysis, and remediation.

The role emphasizes leading risk-based decisions, change management, and cross-functional collaboration across Legal, Compliance, Audit, and