Contracts Coordinator – Provider Onboarding

Mindful Support Services; Mountlake Terrace (WA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health benefits 75% coverage

401(k) employer matching

8 paid holidays a year

15 PTO days in first year

Professional and career development

Job summary

Mindful Support Services in Mountlake Terrace, WA is seeking a Contracts Assistant to manage provider Membership Agreements from onboarding through renewal. You will ensure timely, accurate processing and respond to questions about contract terms and options, while coordinating with internal teams.

The role emphasizes organization, attention to detail, proactive communication, and the ability to manage a high volume of contracting activities, with collaboration across Onboarding and Provider

Qualifications

• This role requires a Bachelor's degree or equivalent combination of education and experience.
• Strong written and verbal communication skills for provider and internal teams.
• Excellent organization with the ability to manage multiple deadlines and high volumes.
• Experience with contract administration, onboarding, renewals, or similar operations.
• Proficiency in Microsoft Office and CRM or tracking systems.
• Ability to explain terms clearly and escalate issues when needed.

Responsibilities

• Coordinate and process provider Membership Agreements throughout onboarding and renewal, ensuring timely completion and accuracy.
• Schedule and facilitate contracting meetings, prepare agreements, and support providers through the contracting process.
• Explain standard agreement terms, contract options, provider responsibilities, and partnership expectations.
• Monitor contracting timelines, follow up on outstanding requirements, and remove barriers to onboarding or renewal.
• Serve as a primary contact for providers on membership questions and renewal options.
• Maintain accurate contract records, CRM documentation, and key deadlines.
• Escalate non-standard contract needs and assist with audits, reporting, and data management.
• Collaborate with Onboarding, Provider Lifecycle, and other internal teams to support a seamless provider experience.

Skills

Communication

Organization

Attention to detail

CRM proficiency

MS Office (Word/Excel)

Education

Bachelor's degree or equivalent

Tools

CRM system

Microsoft Office

Job description

Mindful Support Services in Mountlake Terrace, WA is seeking a Contracts Assistant to manage provider Membership Agreements from onboarding through renewal. You will ensure timely, accurate processing and respond to questions about contract terms and options, while coordinating with internal teams.

The role emphasizes organization, attention to detail, proactive communication, and the ability to manage a high volume of contracting activities, with collaboration across Onboarding and Provider