Contracting Assistant - Mountlake Terrace, Wa

Mindful Therapy Group; Mountlake Terrace (WA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

75% health/dental/vision coverage

401(k) employer match

8 paid holidays

15 PTO days in first year

Career development opportunities

Competitive compensation with growth

Job summary

Mindful Therapy Group is seeking a Contracts Assistant to manage Membership Agreements during onboarding and renewal. You will support contracts, explain terms, and coordinate timelines to ensure accuracy and timely execution.

The role emphasizes onboarding support, provider retention, and collaboration with Onboarding and Provider Lifecycle teams to navigate standard contracting processes and escalate complex issues as needed.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Experience in contract administration, project coordination, customer relations, recruiting, or a similar operational role.
• Strong organizational skills with the ability to manage competing priorities, deadlines, and high volumes of detail-oriented work.
• Excellent written and verbal communication skills, including the ability to explain complex information clearly and professionally.
• Strong interpersonal, critical thinking, and problem-solving skills, including the ability to navigate concerns, exercise sound judgment, and escalated issues when appropriate.
• High attention to detail and commitment to accurate documentation and recordkeeping.
• Proficiency with Microsoft Office applications, including Word and Excel, and experience using CRM or similar tracking systems.

Responsibilities

• Coordinate and process provider Membership Agreements throughout onboarding and renewal, ensuring timely completion and accuracy.
• Schedule and facilitate contracting meetings, prepare agreements, and support providers through the contracting process.
• Explain standard agreement terms, contract options, provider responsibilities, and partnership expectations.
• Monitor contracting timelines, follow up on outstanding requirements, and help remove barriers that could impact provider onboarding or renewal.
• Serve as a primary point of contact for providers regarding Membership Agreement questions and renewal options.
• Build positive provider relationships by communicating the value of partnership and available resources.
• Identify provider concerns, renewal risks, or potential partnership misalignment and escalated issues as appropriate.
• Support provider retention efforts through proactive communication and education.
• Maintain accurate contract records, CRM documentation, provider communications, and key deadlines.
• Ensure agreements are prepared, executed, and stored in accordance with company standards and procedures.
• Process routine contract-related requests and assist with audits, reporting, and data management activities.
• Recognize potential compliance concerns, unusual requests, or non-standard contract needs and escalávelwhen necessary.
• Partner closely with Onboarding, Provider Lifecycle, and other internal teams to support a seamless provider experience.
• Serve as an internal resource on standard contracting processes, agreement terms, and provider requirements.
• Support departmental goals related to contract accuracy, onboarding completion, contracting timeliness, and provider retention.
• Assist with special projects and process improvement initiatives as needed.

Skills

Organizational skills

Written communication

Verbal communication

Problem-solving

Attention to detail

CRM proficiency

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

CRM systems

Job description

Job Type: Full Time, M-F

Location: Mountlake Terrace, Wa

Salary: 60,000k-75,000k anually
About Mindful Support Services

Mindful Therapy Group exists to make it easier for independent mental health providers to build thriving practices and expand access to quality care. Since 2011, we've grown to support more than 2,000 providers by handling many of the administrative complexities that come with running a practice, allowing clinicians to focus on their clients instead of paperwork.

From marketing and lead generation to billing, insurance support, and payment collection, we provide the tools, resources, and operational support that help providers succeed. Our continued growth is driven by a commitment to innovation, partnership, and the belief that better support for providers leads to better access to mental healthcare for the communities they serve.
About The Role

The Contracts Assistant is responsible for the timely and accurate execution, processing, and tracking of provider Membership Agreements throughout the onboarding and renewal lifecycle. Serving as a primary resource for providers and internal teams, this role helps answer questions regarding agreement terms, contract options, and contracting processes.

This position plays an important role in supporting provider onboarding, retention, and company growth by ensuring providers understand their agreements, contracting deadlines are met, and potential barriers are identified and addressed early. Success in this role requires strong organization, attention to detail, proactive communication, and the ability to independently manage a high volume of contracting activities.

The Contracts Assistant works closely with the Onboarding and Provider Lifecycle teams to guide providers through contracting decisions, build positive working relationships, and elevate complex negotiations, non-standard contract requests, or significant partnership concerns to the appropriate manager.

Key Responsibilities

Membership Agreement Administration

• Coordinate and process provider Membership Agreements throughout onboarding and renewal, ensuring timely completion and accuracy.

• Schedule and facilitate contracting meetings, prepare agreements, and support providers through the contracting process.
• Explain standard agreement terms, contract options, provider responsibilities, and partnership expectations.
• Monitor contracting timelines, follow up on outstanding requirements, and help remove barriers that could impact provider onboarding or renewal.

Provider Partnership & Retention

• Serve as a primary point of contact for providers regarding Membership Agreement questions and renewal options.

• Build positive provider relationships by communicating the value of partnership and available resources.
• Identify provider concerns, renewal risks, or potential partnership misalignment and escalated issues as appropriate.
• Support provider retention efforts through proactive communication and education.

Contract Operations & Compliance

• Maintain accurate contract records, CRM documentation, provider communications, and key deadlines.

• Ensure agreements are prepared, executed, and stored in accordance with company standards and procedures.
• Process routine contract-related requests and assist with audits, reporting, and data management activities.
• Recognize potential compliance concerns, unusual requests, or non-standard contract needs and escalávelwhen necessary.

Cross-Functional Collaboration

• Partner closely with Onboarding, Provider Lifecycle, and other internal teams to support a seamless provider experience.

• Serve as an internal resource on standard contracting processes, agreement terms, and provider requirements.
• Support departmental goals related to contract accuracy, onboarding completion, contracting timeliness, and provider retention.
• Assist with special projects and process improvement initiatives as needed.

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Experience in contract administration, project coordination, customer relations, recruiting, or a similar operational role.
• Strong organizational skills with the ability to manage competing priorities, deadlines, and high volumes of detail-oriented work.
• Excellent written and verbal communication skills, including the ability to explain complex information clearly and professionally.
• Strong interpersonal, critical thinking, and problem-solving skills, including the ability to navigate concerns, exercise sound judgment, and escaladed issues when appropriate.
• High attention to detail and commitment to accurate documentation and recordkeeping.
• Proficiency with Microsoft Office applications, including Word and Excel, and experience using CRM or similar tracking systems.

Preferred Qualifications

• Experience in healthcare, behavioral health, professional services, or contract administration.

• Experience supporting contract execution, renewals, onboarding, or client/provider relationship management.
• Familiarity with independent contractor relationships, healthcare provider operations, or contractual compliance requirements.

Compensation and Benefits

• 75% coverage of Health, Dental & Vision benefits plan
• 401(k) savings plan with employer matching upon eligibility
• 8 paid holidays a year
• 15 PTO days accrued in first year
• Professional and career development opportunities
• Compensation evaluated consistently and opportunities for growth

Job Type: Full Time, M-F

Location: Mountlake Terrace, Wa

Salary: 60,000-75,000k

The responsibilities described are notintended to bea comprehensive listof requirements for this job. Responsibilities, duties, and activities may change at any time with or without notice.

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.