Contracting Specialist — Onboarding & Contracts

Insurance Administrative Solutions, L.l.c.

St. Albans (WV)

On-site

USD 40,000 - 55,000

Full time

5 days ago

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Job summary

Integrity, LLC is seeking an onboarding/contracts specialist to document incoming agent contracts, scrub information, and submit contracts through carrier portals. You will maintain clear communication with agents and internal teams, ensuring timely processing and accuracy of all onboarding steps.

The role emphasizes problem solving, customer service, and strong written communication, with responsibilities including attending meetings, documenting actions, and supporting continuous improvement

Qualifications

Proven problem solving in process-driven roles.
Excellent written communication and documentation skills.
Strong customer service mindset with professional demeanor.

Responsibilities

Document incoming agent contracts and follow onboarding workflow.
Prepare contracts for submission (scrub data, gather missing information).
Reach out to agents to collect missing items for onboarding.
Send contracting links and ensure timely, accurate submissions.
Process contracts through carrier portals.
Act as SME on agent contracting and assist others as needed.
Maintain transparent, proactive communication across teams.
Document discussions and actions taken to fulfill requests.

Skills

Problem solving

Customer service

Interpersonal skills

Written communication

Teamwork

Planning/organizing

Professionalism

Attendance/punctuality

Dependability

Initiative

Tools

Excel

Microsoft Word

Job description

The role emphasizes problem solving, customer service, and strong written communication, with responsibilities including attending meetings, documenting actions, and supporting continuous improvement

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