Contracts & Client Services Administrative Coordinator

PHP Agency Inc; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Benefits package

Career growth opportunities

Job summary

Integrity, headquartered in Dallas, TX, seeks an Office Administrator to support agents and manage contracts, data, and client communications. The role emphasizes strong organization, accurate data handling, and excellent customer service in a fast-paced environment.

You will answer calls, distribute marketing materials, manage client lists, and coordinate meetings and travel while ensuring timely document processing and data integrity across carrier and agent records.

Qualifications

• High school diploma or GED required.
• No experience necessary.
• Proficiency in Word, Excel, Access, and PowerPoint.
• Excellent verbal and written communication skills.
• Organized, detailed, & flexible.
• Proven customer service background.

Responsibilities

• Answer and respond to incoming calls from clients, prospects, and staff.
• Use mailing technology to send marketing materials and client policies.
• Learn online database, run client lists, and communicate with clients accordingly.
• Schedule onsite and offsite meetings, travel, and conferences.
• Make outbound calls and set up appointments using provided script.
• Verify phone numbers, addresses, and emails with customers and update records.
• Inform customers of promotions and new products using scripts.
• Schedule appointments for sales staff with prospective customers.
• Request referrals and explain the referral program.
• Assist with contracts, licensing forms, and renewals for agents and carriers.

Skills

Communication skills

Phone presence

Organizational skills

Self-starter

Independent work

Education

High school diploma or GED

Tools

Word

Excel

Access

PowerPoint

Job description

Integrity, headquartered in Dallas, TX, seeks an Office Administrator to support agents and manage contracts, data, and client communications. The role emphasizes strong organization, accurate data handling, and excellent customer service in a fast-paced environment.

You will answer calls, distribute marketing materials, manage client lists, and coordinate meetings and travel while ensuring timely document processing and data integrity across carrier and agent records.