Contract Support Lead: Admin Ops & Compliance

CBRE Group, Inc.; New York (NY); Hybrid; USD 65,000 - 80,000; Full time

Job summary

CBRE Group, Inc. in New York City is seeking a Lead Contract Support to oversee the administrative contract support team within the Contract Quality Management function.

You will set performance goals, monitor productivity, and ensure timekeeping accuracy while resolving escalated issues and maintaining policy compliance. This role requires a strong background in office software and organizational skills.

Qualifications

• High School Diploma or GED required with 5+ years of related experience.
• Experience supervising or managing a team preferred.
• Strong Excel and MS Office skills; adept with timekeeping and records management.

Responsibilities

• Oversee the administrative contract support team to deliver timely contract services.
• Set team goals and deadlines, monitor performance, and provide coaching.
• Organize workflow and clarify duties; communicate with upper management and staff.
• Maintain timekeeping and personnel records; review timecards and approvals.
• Resolve escalated issues and ensure adherence to company policies.

Skills

Supervisory experience

MS Office proficiency

Organizational skills

Analytical math

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Timekeeping software

Job description

CBRE Group, Inc. in New York City is seeking a Lead Contract Support to oversee the administrative contract support team within the Contract Quality Management function.

You will set performance goals, monitor productivity, and ensure timekeeping accuracy while resolving escalated issues and maintaining policy compliance. This role requires a strong background in office software and organizational skills.