Contract Receptionist

Randstad Deutschland; Kenosha (WI); On-site; USD 25,000 - 30,000; Full time

Job summary

Randstad USA is seeking a dependable Contract Receptionist to greet visitors and manage front-desk operations in a manufacturing environment. You will handle multi-line calls, support sales, service, and warehouse teams, and provide administrative assistance.

The role requires 2+ years in a front desk/administrative capacity, high school diploma, and proficiency with Microsoft Office. On-site, first shift, 8 AM–5 PM; pay range $18–$22 per hour.

Qualifications

• Must have excellent verbal and written communication with a customer-first attitude.
• Punctual, reliable, and able to work on-site in an industrial/warehouse setting.
• Experience with Microsoft Office and phone systems; ERP/inventory software is a bonus.

Responsibilities

• Greet clients, contractors, vendors, and delivery personnel; manage visitor sign-in and badges.
• Answer, screen, and route high volume calls to sales, service, dispatchers, parts staff, and management.
• Coordinate shipping/logistics support with couriers and freight drivers; notify warehouse staff of urgent arrivals.
• Sort and distribute mail and inquiries; assist with basic data entry, filing, and documentation.
• Maintain a tidy reception area and monitor office supplies; support administrative tasks as needed.

Skills

Verbal & written communication

Punctual & reliable

On-site work

Multitasking

Safety awareness

Education

High School Diploma or GED

Tools

Microsoft Office

Multi-line phone systems

ERP/inventory software (Bonus)

Job description

Our client is seeking a dependable, professional Contract Receptionist to serve as the welcoming face and voice of our facility.

In this role, you will manage front-desk operations, greet visitors (including clients, field technicians, vendors, and freight drivers), direct incoming calls, and provide administrative support to our sales, service, and warehouse teams.

Qualifications

• Experience: 2+ years of experience in a front desk, receptionist, or administrative assistant role; experience in manufacturing, industrial distribution, construction, or automotive environments is a plus.
• Education: High school diploma or GED equivalent required.
• Computer Skills: Proficient in Microsoft Office (Word, Outlook, Excel) and comfortable navigating multi-line phone systems; experience with basic ERP or inventory software is a bonus.
• Key Skills & Attributes:
  • Excellent verbal and written communication skills with a customer-first attitude.
  • Punctual, reliable, and comfortable working on-site in an industrial/warehouse office setting.
  • Ability to multitask, prioritize requests, and stay organized in a fast-paced environment.
  • Awareness of workplace safety guidelines and comfortable interacting with diverse visitors (from corporate executives to truck drivers).

salary: $18 - $22 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

Key Responsibilities

• Front Desk Operations: Warmly greet clients, contractors, vendors, and delivery personnel; manage visitor sign-in logs and issue visitor safety badges according to facility safety protocols.
• Call Management: Answer, screen, and route a high volume of multi-line phone calls to sales representatives, service dispatchers, parts specialists, and management.
• Shipping & Logistics Support: Coordinate with delivery couriers and freight drivers, sign for incoming packages, and notify warehouse/logistics staff of urgent parts or freight arrivals.
• Mail & Communications: Sort and distribute daily incoming mail, faxes, and general office email inquiries; prepare outgoing mail and courier shipments (FedEx/UPS).
• Administrative Assistance: Support the office and operations teams with basic data entry, filing, invoice sorting, scanning, and creating service work-order packets as needed.
• Facility Coordination: Maintain a tidy, professional reception area, showroom lobby, and conference room; monitor and order office and breakroom supplies.

Skills

• Greeting Customers
• Mail Distribution
• Clerical Work
• Administrative Duties
• Ordering Supplies
• Receptionist Duties
• Filing
• Answering Phones
• Multi-tasking
• Microsoft Office

Qualifications

• Years of experience: 3 years
• Experience level: Experienced

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience

• Experienced
• 3 years

Education

• High School (required)