Receptionist - Carmel, IN

AFC Automotive Finance Corporation; Carmel (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K RRSP

Paid vacation

Paid parental leave

Disability & life insurance

Employee assistance program

Volunteer day

Tuition reimbursement

Career advancement

Job summary

OPENLANE is seeking a Receptionist to manage a multi-line phone system, greet visitors, and coordinate building administrative tasks. The role includes handling visitor registration, routing calls, and supporting invoice reconciliation and security procedures.

The ideal candidate has 3+ years of receptionist or administrative experience in a corporate setting, with solid communication skills and basic office software proficiency.

Qualifications

• 3+ years of receptionist or admin support experience.
• High School Diploma or GED required.
• Experience operating a multi-line phone system and access control software.
• Strong verbal and written communication with a customer focus.
• Basic proficiency in office software and data entry.

Responsibilities

• Answer and route all incoming calls using a multi-line system.
• Greet customers and visitors, manage registration and badges.
• Provide general information and refer complex issues to appropriate leaders.
• Maintain Training Room calendars and coordinate copier service.
• Log maintenance requests and ensure cleanliness and safety in work areas.
• Reconcile shipping invoices and assist with mailroom tasks.

Skills

Multi-line phone systems

Visitor greeting

Calendar coordination

Invoice reconciliation

Security procedures

Customer service

Education

High School Diploma or GED

Tools

Office software

Access control software

Job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

• - Competitive pay
• - Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• - Immediately vested 401K (US) or RRSP (Canada) with company match
• - Paid Vacation, Personal, and Sick Time
• - Paid maternity and paternity leave (US)
• - Employer-paid short-term disability, long-term disability, life insurance, and AD&A (US)
• - Robust Employee Assistance Program
• - Employer paid Leap into Service Day to volunteer
• - Tuition Reimbursement for eligible programs
• - Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• - Company culture of internal promotions, diverse career paths, and meaningful advancement

We’re Looking For:

We’re looking for a Receptionist with experience in managing multi-line phone systems, greeting visitors, and coordinating building administrative support. You will be involved in managing visitor registration and badges, routing incoming calls, and handling routine customer inquiries. In this role, you will have the opportunity to use your experience in facilities administration, invoice reconciliation, and office security procedures. The ideal candidate will have 3+ years of receptionist or administrative experience in a comparable environment.

You Are:

• - Professional. You present a courteous, welcoming demeanor both on the phone and in person while ensuring proper security protocols are maintained.
• - Detail-Oriented. You maintain accurate directories, manage calendar reservations, and meticulously reconcile corporate shipping invoices.
• - Team-Oriented. You practice and promote teamwork at all times, setting a positive personal example of attitude and performance.

You Will:

• - Answer and appropriately route all incoming calls using a multi-line telephone system with courtesy, speed, and accuracy.
• - Receive and greet customers and visitors, assisting with registration and building access badge assignments per security procedures.
• - Provide general information for routine customer inquiries and refer complex or sensitive issues to the Office Supervisor or Corporate VP of EHS, Real Estate and Facilities.
• - Maintain Training Room calendars, manage off-site storage and shredding, and coordinate copier service/repair.
• - Log building maintenance requests, notify the Building Engineer or day porter as needed, and ensure working areas meet cleanliness and safety standards.
• - Reconcile corporate consolidated shipping invoices and assist with mail room sorting/delivery backup and administrative projects.

You Have:

• - 3+ years of experience as a receptionist or administrative support representative in a comparable environment.
• - High School Diploma or GED required.
• - Proven ability to operate multi-line phone systems and building access control software.
• - Strong verbal and written communication skills with a customer-centric focus.
• - Basic proficiency in office software, data entry, and invoice reconciliation.

Nice to Have’s:

• - 5+ years of receptionist experience in a large corporate headquarters setting.
• - Prior experience supporting facilities management, EHS, or mailroom operations.
• - Familiarity with building maintenance management tools and ticketing systems.