Contract Processing Specialist

Windownation; Highland Hills (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Window Nation is hiring a Processing Admin at our Highland Hills, OH location. This role focuses on accurate contract processing, data entry in MS Dynamics 365, and collaboration with Sales, Accounting, and customers in a fast-paced setting.

The candidate should have 2+ years of admin support experience, strong Microsoft Office skills, and a customer-centric mindset. Experience with HOA coordination is a plus; all duties support a seamless contract lifecycle.

Qualifications

• High School Diploma or GED is required.
• At least 2+ years of administrative support experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• CRM experience is a plus and helpful for contract processing workflows.
• Customer-centric mindset with ability to meet deadlines in a fast-paced environment.
• Experience in Home Improvement/Construction industry is a plus.

Responsibilities

• Reviews sales contracts for accuracy and inputs data into MS Dynamics 365 with high accuracy.
• Works directly with Sales Reps, Sales Managers, and customers on contract addenda and other required paperwork items.
• Manages market specific email inbox and responds in a timely manner.
• Validate, enter financing information into MS Dynamics 365 and request modifications based on sale changes.
• Enters customer payments and completes daily payment log verifications for all payment methods.
• Proactively monitors various reports and actions upon when needed until resolution.
• Processes change orders, proactively tracks progress along pipeline and contacts Sales and customers until completed.
• Collaborates with Accounting Department during month end processes.
• Assists customers in obtaining HOA approvals.
• Performs other duties as assigned.

Skills

Customer-centric mindset

Deadline-driven

High-pressure environment

Education

High School Diploma or GED

Tools

MS Dynamics 365

Microsoft Office Suite

CRM (Customer Relationship Management)

Job description

Window Nation is hiring a Processing Admin at our Highland Hills, OH location. This role focuses on accurate contract processing, data entry in MS Dynamics 365, and collaboration with Sales, Accounting, and customers in a fast-paced setting.

The candidate should have 2+ years of admin support experience, strong Microsoft Office skills, and a customer-centric mindset. Experience with HOA coordination is a plus; all duties support a seamless contract lifecycle.