Installation Coordinator - Cleveland, OH - Hiring Immediately

Window Nation; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A home improvement company in Cleveland, OH, is seeking an Installation Coordinator to manage projects and ensure timely execution. The ideal candidate has a high school diploma, at least 2 years of administrative experience, and a customer-centric mindset. Proficiency in Microsoft Office and CRM systems is preferred. This full-time role requires excellent organizational skills and the ability to work in a fast-paced environment.

Qualifications

• 2+ years of similar administrative support experience.
• Experience in home improvement or home services is a plus.

Responsibilities

• Verify contract details post-sale.
• Prepare labor and materials sheets to request project quotes.
• Manage timeliness and accuracy of vendor quotes.

Skills

Administrative support

Customer-centric mindset

Proficiency in Microsoft Office Suite

Education

High school Diploma or GED

Tools

CRM

Job description

Overview

Our Installation Coordinator performs a variety of administrative tasks related to installations/services. They are responsible for ensuring customer projects are executed timely and accurately.

Base pay range

Not disclosed in detail here. Pay is based on skills and experience; discuss with your recruiter to learn more.

Core Role Responsibilities

• Verifies contract details post-sale
• Prepares initial labor and materials sheets to request project quotes; prepares final sheets for installation crews
• Manages timeliness and accuracy of vendor quotes; approves final quotes
• Prepares pre-installation inspection forms; researches and resolves inspection delays
• Determines necessity of ancillary project expenses
• Ensures gross profit levels are maintained
• Ensures reconciliations are done timely
• Ensures accuracy of reported Installer compensation
• Collects payments as necessary
• Performs other duties as assigned

Basic Qualifications

• High school Diploma or GED
• 2+ years of similar administrative support experience

Preferred Qualifications

• Proficiency in Microsoft Office Suite
• CRM (Customer Relationship Management) experience a plus
• Customer-centric mindset
• Demonstrated success in deadline-driven and high-pressure environments
• Home Improvement/Home Services experience a plus

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Transportation, Logistics, Supply Chain and Storage

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Locations

Cleveland, OH

Note: Salary ranges and location data shown are examples and may vary by role and market.

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