Contract Operations Lead

CBRE Group, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Supervisor to oversee the team delivering administrative contract support within the Contract Quality Management function. You will guide the group to meet service levels and ensure contractual requirements are fulfilled.

Responsibilities include setting goals, monitoring productivity, organizing workflows, approving timecards, resolving escalated issues, and ensuring policy compliance while modeling CBRE RISE values.

Qualifications

• High School Diploma or GED with 5+ years of job-related experience.
• Expert knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills with ability to calculate percentages, discounts, and markups.

Responsibilities

• Set the team goals for performance and deadlines. Ensure compliance with the company’s plans and vision.
• Monitor employee productivity and provide constructive feedback and coaching.
• Organize workflow and ensure that employees understand their duties or delegated tasks.
• Announce important information from upper management to employees.
• Maintain timekeeping and personnel records. Review and approve timecards.
• Receive escalated complaints and resolve difficult problems.
• Verify adherence to legal and company policies and procedures. Complete disciplinary actions if the need arises.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

Skills

Supervisory experience

Leadership

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Contract Supervisor to oversee the team delivering administrative contract support within the Contract Quality Management function. You will guide the group to meet service levels and ensure contractual requirements are fulfilled.

Responsibilities include setting goals, monitoring productivity, organizing workflows, approving timecards, resolving escalated issues, and ensuring policy compliance while modeling CBRE RISE values.