A staffing solutions company is seeking a Network Technician to provide technical support and problem resolution for a Global Network. Candidates must have an Associates Degree and experience in customer service. The role requires knowledge of LAN infrastructure and the ability to configure and troubleshoot networking components. This position demands a collaborative spirit and strong communication skills to effectively interact with clients and team members.
Qualifications
Associates Degree minimum, preferably in Computer Science, technology, or telecommunications.
3-6 months of technical courses in communications technology.
Experience in customer service is essential.
Responsibilities
Provide Level II problem isolation and resolution for a Global Network.
Configure and perform diagnostics on infrastructure components.
Understand and repair LAN infrastructure including cable and fiber.
Skills
Technical Level II problem isolation
LAN infrastructure knowledge
Customer service experience
Understanding of routing protocols
Education
Associates Degree in Computer Science or Technology
Tools
Bluecoat
F5
ITSM
Job description
A staffing solutions company is seeking a Network Technician to provide technical support and problem resolution for a Global Network. Candidates must have an Associates Degree and experience in customer service. The role requires knowledge of LAN infrastructure and the ability to configure and troubleshoot networking components. This position demands a collaborative spirit and strong communication skills to effectively interact with clients and team members.