Contract Luxury Retail Sales Associate – Omnichannel

Tapestry, Inc.

Charleston (SC)

On-site

USD 21,000 - 27,000

Full time

4 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k)
Paid paternity and maternity leave
Commuter benefits
Disability insurance
Tuition assistance

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Flexibility to work nights, weekends, peak periods is required; strong English is essential.

Qualifications

  • 1+ years of sales experience, luxury retail preferred
  • Strong English proficiency
  • Experience with POS operation and basic computer use (iPad/laptop)
  • Knowledge of fashion trends and competitors is a plus

Responsibilities

  • Represent Coach as a brand ambassador and adhere to style and service standards
  • Build client relationships through styling and product expertise
  • Drive sales via cross-selling and tailored recommendations
  • Utilize POS, clienteling tools, and social selling to capture data and encourage repeat purchases
  • Develop and execute personal sales plans to meet KPIs
  • Source new customers and follow up to close sales
  • Maintain a high energy floor presence and support daily store operations
  • Perform cash wrap, inventory processing, replenishment, and visual merchandising

Skills

Sales experience
English proficiency
Clienteling
Live-stream shopping / video demos

Tools

POS system
Mobile POS

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Flexibility to work nights, weekends, peak periods is required; strong English is essential.

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