Luxury Sales Associate — Clienteling & Omnichannel

kate spade new york; Elmont (NY); On-site; USD 2,066,000 - 3,348,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and contribute to omni-channel selling and team collaboration.

This role blends luxury-retail service with high-energy in-store dynamics, offering opportunities to develop client relationships and participate in brand initiatives. Flexibility for schedule is needed.

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Experience with POS operation, basic computer proficiency, and mobile POS.
• Strong English proficiency and ability to read price/release sheets.

Responsibilities

• Represent Coach as a brand ambassador and follow styling and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans and meet KPIs.

Skills

Sales experience

POS operation

Mobile POS

English proficiency

Luxury retail

Social media savvy

Tools

POS system

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience. You will meet personal and store sales goals, support daily store operations, and contribute to omni-channel selling and team collaboration.

This role blends luxury-retail service with high-energy in-store dynamics, offering opportunities to develop client relationships and participate in brand initiatives. Flexibility for schedule is needed.