Contract IT Liaison – Naval NMCI/NGEN Support

CSA Global LLC; Great Lakes (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

CSA Global LLC is seeking an Assistant Contract Technical Representative (ACTR) to assist Navy/Marine NMCI and NGEN IT services at Naval Station Great Lakes, IL. The role requires a DoD secret clearance and experience in government IT service delivery, with duties spanning NET task management, MAC processing, and user provisioning.

The successful candidate will support IT operations, inventory service records, and verify task completion with the NMCI contractor, ensuring accurate data management

Qualifications

• 3 years of relevant IT experience, data analysis, statistical analysis, problem solving, and business process improvement.

Responsibilities

• Provide direct support to the NETC Contract Technical Representative by creating service records and Task Order modifications in the Navy Enterprise Tool (NET)
• Submit Move, Add, Change (MAC) requests, Delivery Requests, and initiate NET buildouts as required
• Assist with employee check-in/check-out processes, including provisioning NMCI and Office 365 user accounts and NGEN IT solutions
• Support the computer hardware refresh cycle, respond to user assistance requests, troubleshoot IT issues, and recommend technical solutions
• Conduct periodic physical inventories of ordered services; validate, reconcile, and update service records in NET for data accuracy
• Verify that all MAC tasks are fully executed by the NMCI contractor by checking HP Service Manager and Active Directory

Skills

IT Experience

Data Analysis

Statistical Analysis

Problem Solving

Business Process Improvement

Education

Bachelor's Degree

Security+ Certification

Job description

CSA Global LLC is seeking an Assistant Contract Technical Representative (ACTR) to assist Navy/Marine NMCI and NGEN IT services at Naval Station Great Lakes, IL. The role requires a DoD secret clearance and experience in government IT service delivery, with duties spanning NET task management, MAC processing, and user provisioning.

The successful candidate will support IT operations, inventory service records, and verify task completion with the NMCI contractor, ensuring accurate data management