Contract Tech Support Assistant (Secret Clearance)

CSA Global LLC

North Chicago (IL)

In loco

USD 70.000 - 95.000

Tempo pieno

8 giorni fa

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Descrizione del lavoro

CSA Global LLC is seeking an Assistant Contract Technical Representative to support NETC operations at Naval Station Great Lakes, IL. The role focuses on IT service delivery, NMCI/NGEN support, and MAC/NET processing for Navy/Marine Corps systems.

The successful candidate will hold an active DoD Secret Clearance and Security+ or equivalent, with 3+ years of IT experience in a government/military environment, including data and process improvement tasks.

Competenze

Experience in IT service delivery within a government or military environment.
Strong analytical skills in data and statistics; able to improve business processes.
Clear DoD Secret Clearance and Security+ or equivalent certification required.

Mansioni

Create service records and Task Order modifications in Navy Enterprise Tool (NET).
Submit MAC requests and Delivery Requests; initiate NET buildouts as required.
Assist with NMCI and Office 365 user accounts provisioning and NMCI/NGEN IT solutions.
Support hardware refresh cycles; troubleshoot IT issues; recommend technical solutions.
Conduct periodic inventories; reconcile and update NET service records for accuracy.
Verify completion of MAC requests by NMCI contractor using HP Service Manager and Active Directory.