On-Site IT Contract Technician – NMCI/NGEN Support

Client Solution Architects; Great Lakes (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

CSA is seeking an Assistant Contract Technical Representative to support operations at Naval Station Great Lakes for the Naval Education and Training Command (NETC). The ACTR will assist in managing and supporting Navy and Marine Corps NMCI and NGEN services.

This is a full-time on-premises position in Great Lakes, IL requiring experience in IT service delivery within a government or military environment. For nearly 50 years, CSA has delivered integrated technology and operational support

Qualifications

• Active DoD Secret Clearance required.
• Security+ certification or equivalent; Bachelor's degree.
• 3+ years of IT work experience including data analysis and process improvement.

Responsibilities

• Submit MAC requests, Delivery Requests, and initiate NET buildouts.
• Assist with NMCI and Office 365 user account provisioning and NMCI/NGEN IT solutions.
• Support hardware refresh cycles and troubleshoot IT issues.
• Conduct periodic inventories of ordered services and update NET records for accuracy.
• Verify task completion in NET by checking HP Service Manager and Active Directory.

Skills

IT service delivery

Data Analysis

Statistical Analysis

Problem Solving

Business Process Improvement

Education

Security+ or equivalent

Bachelor's Degree

Job description

CSA is seeking an Assistant Contract Technical Representative to support operations at Naval Station Great Lakes for the Naval Education and Training Command (NETC). The ACTR will assist in managing and supporting Navy and Marine Corps NMCI and NGEN services.

This is a full-time on-premises position in Great Lakes, IL requiring experience in IT service delivery within a government or military environment. For nearly 50 years, CSA has delivered integrated technology and operational support