Junior IT POC – NMCI Support (Secret Clearance) – CA

Perrygo Consulting Group, LLC; West Point (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

PTO/Sick Leave

11 Paid Holidays

Flexible Work Schedules

EAP

Medical, Dental, and Vision

Life insurance

Health Savings Account (HSA) withem pl

401K Plan with employer contribution

Profit Sharing

Job summary

Perrygo Consulting Group, LLC is seeking an NMCI POC to support our IMITSS contract in California. This on-site role focuses on frontline IT support for Nautilus/NMCI systems and close collaboration with end users and ACTR staff.

Requirements include U.S. citizenship, a current DoD Interim Secret clearance, and experience with MS Office. The position is 100% on-site with an emphasis on rapid, team-based problem resolution.

Qualifications

• HS Diploma with 2+ years of experience
• Active DoD Interim Secret security clearance is required
• US Citizenship is required
• Proven experience working with MS Office Suite
• Ability to work well in a fast-paced, team environment

Responsibilities

• Tier-1 Technical Support - provide initial troubleshooting and technical assistance for Nautilus/NMCI hardware, software, and peripherals.
• Act as primary liaison between ACTR staff and end users, ensuring transparent communication, status updates, and successful project execution from initiation to completion.
• Provide initial troubleshooting and technical assistance for Nautilus/NMCI-related hardware, software, and peripheral issues.
• Coordinate Move/Add/Change (MAC) requests and computer relocations.
• Update desktop/laptop location records and manage custodian transfers of IT hardware.
• Facilitate software installation and licensing and provisioning of new user accounts and computing devices.
• Deliver Microsoft Teams telephony support.

Education

HS Diploma with 2+ years experience

US Citizenship

DoD Interim Secret security clearance

Tools

MS Office Suite

Job description

Perrygo Consulting Group, LLC is seeking an NMCI POC to support our IMITSS contract in California. This on-site role focuses on frontline IT support for Nautilus/NMCI systems and close collaboration with end users and ACTR staff.

Requirements include U.S. citizenship, a current DoD Interim Secret clearance, and experience with MS Office. The position is 100% on-site with an emphasis on rapid, team-based problem resolution.