Contract Event Operations Lead - Systems & Data

Smartly; New York (NY); On-site; USD 68,880 - 89,544; Full time

Job summary

Smartly is seeking an Event Operations Manager (Contract) to elevate the planning, execution, and scaling of our programs. You will own end-to-end event technology, design robust registration flows, and ensure data integrity across global events.

You will collaborate with Marketing, Finance, Revenue, and Production teams, manage budgets and on-site production, and help deliver high-impact programs within a fast-paced environment.

Qualifications

• 3+ years of experience in event operations, marketing operations, or commercial event production.
• Hands-on expertise managing modern event registration systems and tech stacks.
• Strong operational mindset with exceptional attention to detail and data integrity.
• Cross-functional fluency, esp. with Commercial and Partnerships teams.
• Stakeholder management skills for complex timelines and vendors.

Responsibilities

• Own end-to-end event technology and establish strong operational foundations for global events.
• Contribute to smaller community events and third-party sponsorships with quality control.
• Manage event registration platforms, flows, ticket structures, and system configurations.
• Oversee attendee data management, segmentation, and reporting for accuracy.
• Coordinate with Marketing, Finance, Revenue, and Production teams to ensure alignment.
• Assist with budget tracking and on-site production for high-impact programs.
• Maintain complex timelines and deliver projects with guidance from senior team members.

Skills

Event operations

Data management

Cross-functional collaboration

Vendor management

Attention to detail

Tools

Zuddl

Registration platforms

Job description

Smartly is seeking an Event Operations Manager (Contract) to elevate the planning, execution, and scaling of our programs. You will own end-to-end event technology, design robust registration flows, and ensure data integrity across global events.

You will collaborate with Marketing, Finance, Revenue, and Production teams, manage budgets and on-site production, and help deliver high-impact programs within a fast-paced environment.