Event Operations Manager, (Contract)

Smartlyio; New York (NY); On-site; USD 68,880 - 89,544; Full time

Job summary

Smartlyio is seeking an Event Operations Manager (Contract) to optimize end-to-end event technology, registrations, and operational foundations for a global program.

In this role you’ll also support smaller community events and sponsor activities, while partnering with Marketing, Finance, Revenue, and Production to ensure consistency across touchpoints.

3-month contract, ~30 hours/week, with a focus on building scalable systems and data-driven processes.

Qualifications

• 3+ years of experience in event operations, marketing operations, or commercial event production.
• Hands-on expertise managing modern event registration systems and tech stacks.
• Strong operational mindset with meticulous attention to data integrity.

Responsibilities

• Own and manage event technology and registration systems to ensure smooth attendee flows.
• Oversee attendee data management, segmentation, and reporting for accuracy.
• Collaborate across Marketing, Finance, Revenue, and Production to align operations.
• Assist with budget tracking, vendor vetting, sourcing, and on-site execution.
• Maintain complex timelines and deliver high-impact programs with senior guidance.

Skills

Event operations experience

Marketing operations

Commercial event production

Tools

Zuddl

Job description

As our Event Operations team continues to grow, we are seeking a Event Operations Manager (Contract) to help elevate how we plan, execute, and scale our programs. This role is highly focused on supporting the processes, infrastructure, and event technology that power our global team.

If you love the intersection of event logistics, data management, and seamless execution, this role is for you.

Role Overview

• Term: 3-Month Contract (30 hours/week)
• Scope: Approximately 60% event operations & systems-building, and 40% event production.

What You’ll Do

As an Event Operations Manager, you will play a critical role in enabling our global events by owning end-to-end event technology and establishing strong operational foundations. You will also contribute to the execution of smaller community events and third-party sponsorships, ensuring quality and consistency across every touchpoint.

• System & Registration Ownership: Own and manage event registration platforms (e.g., Zuddl). Design and maintain registration flows, ticket structures, and intricate system configurations.
• Data & Analytics: Oversee attendee data management, segmentation, and reporting to ensure flawless data accuracy.
• Cross-Functional Collaboration: Serve as a bridge ensuring operational alignment across Marketing, Finance, Revenue, and Production teams.
• Budget & Production Support: Assist with end-to-end event planning, including vendor vetting, sourcing, and on-site execution. Own budget tracking and reconciliation to ensure all programs deliver against target.
• Project Management: Keep complex timelines on track, helping to deliver high-impact programs with guidance from senior team members.

We’re Looking for Someone Who Has...

• 3+ years of experience in event operations, marketing operations, or commercial event production.
• Hands-on expertise managing modern event registration systems and tech stacks.
• A strong operational mindset with exceptional attention to detail and a love for data integrity.
• Cross-functional fluency, with proven experience collaborating closely with Commercial and Partnerships teams.
• Stakeholder management skills, including the ability to manage complex timelines and multiple external vendors.
• Adaptability, thriving in fast-paced, ambiguous environments with a self-driven, entrepreneurial spirit.

What We Offer You...

The base pay range for this position is as mentioned. We take into consideration an individual’s background, expertise, and experience in determining final salary. This information is provided in accordance with applicable law. Base pay information is based on market location. Salary in USD : $50 to $65 USD per hour