Contingent Night Patient Access Specialist (9pm–7:30am)

Nationwide Children's Hospital Inc; Columbus (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Nationwide Children's Hospital Inc in Columbus, OH is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and file charts as needed. The role emphasizes accurate data collection, insurance screening, and coordination with clinical staff, with training provided and a focus on exceptional customer service in a fast-paced health system.

The position is contingent and benefits are not included, and shifts run overnight with training during day

Qualifications

• High School Diploma or equivalent is required.
• One year of health care experience preferred.
• Demonstrated computer skills and ability to navigate current technology systems.

Responsibilities

• Greet and register patients and families in registration areas.
• Answer telephone calls and schedule appointments.
• Obtain accurate demographic, insurance, and physician information.
• Screen insurance eligibility and pre-certification requirements; explain requirements to patients.
• Assist in maintaining communication with departments and precept new employees.
• Provide excellent customer service and organizational support.

Skills

Customer service

Administrative skills

Computer skills

Education

High School diploma

Associate’s degree

Job description

Nationwide Children's Hospital Inc in Columbus, OH is seeking a Patient Access Representative to greet and register patients, answer calls, schedule appointments, and file charts as needed. The role emphasizes accurate data collection, insurance screening, and coordination with clinical staff, with training provided and a focus on exceptional customer service in a fast-paced health system.

The position is contingent and benefits are not included, and shifts run overnight with training during day