Ambulatory Patient Access Specialist

10 Nationwide Children's Hospital; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH seeks a full-time Patient Access/Registration Clerk to greet and register patients, answer calls, schedule appointments, and manage medical charts. You will collaborate with clinical staff, ensuring accurate demographic and insurance information while guiding patients through insurance verification and pre-certification steps.

Ideal candidates have a High School Diploma, CPR certification as required, and at least one year of healthcare experience;

Qualifications

• High School Diploma or equivalent required; Associate’s Degree preferred.
• CPR certification may be required depending on position.
• One year of health care experience preferred.

Responsibilities

• Greets and registers patients.
• Answers telephone calls, schedules appointments, and pulls/files medical charts.
• Provides excellent customer service to patients and families.
• Assists in coordinating patient registrations with clinical staff.

Skills

Customer service

Phone etiquette

Data entry

Communication

Education

High School Diploma

Associate's Degree preferred

Tools

Registration software

Job description

Nationwide Children’s Hospital in Columbus, OH seeks a full-time Patient Access/Registration Clerk to greet and register patients, answer calls, schedule appointments, and manage medical charts. You will collaborate with clinical staff, ensuring accurate demographic and insurance information while guiding patients through insurance verification and pre-certification steps.

Ideal candidates have a High School Diploma, CPR certification as required, and at least one year of healthcare experience;