Contested Foreclosure Team Lead

Coast One Mortgage; Tempe (AZ); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Insurance benefits

401(k) match

Parental leave

Tuition reimbursement

Volunteer time off

Job summary

Newrez in Tempe, AZ seeks a Supervisor Contested Foreclosure to oversee a team of Contested Foreclosure Specialists and Case Managers, ensuring performance against timelines and department metrics.

You will train new hires on systems, investor guidelines, and industry standards, develop policies, identify process improvements, and coordinate with legal and external partners to minimize risk while maximizing recovery success.

Qualifications

• 6+ years of progressive/related experience (foreclosure or mortgage service-related).
• Experience in the legal field with law firm desired.
• 1-2 years of management experience preferred.

Responsibilities

• Supervise a team of Litigation Foreclosure Specialists & Case Managers.
• Develop and maintain up to date policies and procedures.
• Identify areas for process improvement and help implement new processes, as necessary.
• Track and manage ongoing deadlines and SLAs relative to contested foreclosure timelines and key department metrics.
• Review and manage risk related to contested foreclosure actions in partnership with legal department, internal leadership, and external clients as needed.
• Training of new hires on all systems of record, investor guidelines and industry standards; training of team on new processes as implemented.
• Use reporting to manage the team and make changes to reporting, as necessary.
• All aspects of personnel management including coaching and annual reviews; act as the Litigation Foreclosure point of contact for other departments and attorney firms on escalated issues.
• Track and analyze departmental data and report on the activities of the team.
• Assist with attorney billing and invoice approval.

Skills

Leadership

Team supervision

Analytical skills

Communication

Education

Bachelor’s degree

Paralegal certificate

Job description

Newrez in Tempe, AZ seeks a Supervisor Contested Foreclosure to oversee a team of Contested Foreclosure Specialists and Case Managers, ensuring performance against timelines and department metrics.

You will train new hires on systems, investor guidelines, and industry standards, develop policies, identify process improvements, and coordinate with legal and external partners to minimize risk while maximizing recovery success.