Contested Foreclosure Team Lead

Newrez; Tempe (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer?

401(k) Retirement plan with employer–?

Paid Maternity Leave/Parental Bonding/

Adoption Assistance

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Employee Emergency and Disaster Fund

Job summary

Newrez is seeking a Supervisor Contested Foreclosure to lead a team of Contested Foreclosure Specialists, ensuring efficient processes, clear timelines and strong performance metrics. The role includes training, policy development, and risk review in partnership with legal and external clients.

You will oversee staff development, performance reviews, and reporting, while implementing new processes to reduce risk and improve outcomes in a fast-paced mortgage service environment.

Qualifications

• 6+ years of progressive/related foreclosure or mortgage service experience.
• Bachelor’s degree or paralegal certificate preferred.
• 1–2 years of management experience preferred.
• Experience in the legal field with a law firm desired.
• Strong analytical, organizational and communication abilities.

Responsibilities

• Supervise a team of Litigation Foreclosure Specialists & Case Managers.
• Develop and maintain up-to-date policies and procedures.
• Identify process improvements and implement new processes as needed.
• Track deadlines and SLAs for contested foreclosure timelines and metrics.
• Review risk in contested foreclosures with legal, leadership and external clients; train new hires.
• Coach and conduct annual reviews; manage reporting and adjustments.
• Act as liaison for other departments and attorney firms on escalated issues.
• Analyze departmental data and report activities; assist with billing/invoicing.

Skills

Analytical skills

Organizational skills

Communication

Computer skills

Research skills

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Bachelor’s degree or paralegal certificate

Job description

Newrez is seeking a Supervisor Contested Foreclosure to lead a team of Contested Foreclosure Specialists, ensuring efficient processes, clear timelines and strong performance metrics. The role includes training, policy development, and risk review in partnership with legal and external clients.

You will oversee staff development, performance reviews, and reporting, while implementing new processes to reduce risk and improve outcomes in a fast-paced mortgage service environment.