Contents Restoration Lead

SERVPRO of Vacaville / Dixon; Chantilly (VA); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Paid Holidays

Earned Commissions

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is seeking a Contents Crew Chief for our Chantilly Office to coordinate restoration projects and oversee contents crews.

The role emphasizes safety, quality control, customer satisfaction, and efficient site operations, with compensation including base salary and earning potential through commissions; OSHA compliance is required and IICRC is a plus.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in restoration, preferably contents cleaning.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction through the project process.
• Communicate clear expectations to content technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with contents project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Coach and train restoration technicians.

Skills

Lifting 50-100 lbs

Education

High School Diploma/GED (preferred)

IICRC certification

Job description

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is seeking a Contents Crew Chief for our Chantilly Office to coordinate restoration projects and oversee contents crews.

The role emphasizes safety, quality control, customer satisfaction, and efficient site operations, with compensation including base salary and earning potential through commissions; OSHA compliance is required and IICRC is a plus.