Contents Crew Chief: Restoration Team Lead

Servpro Industries, Inc.; Chantilly (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Holidays

Earned Commissions

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Job summary

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is hiring a Contents Crew Chief at our Chantilly Office. You will coordinate production activities, monitor quality, supervise contents technicians, and ensure a positive customer experience throughout the project.

We offer a robust benefits package, ongoing training, and opportunities for advancement within a supportive, team-oriented environment. As the frontline ambassador of the SERVPRO brand, you will follow safety guidelines,

Qualifications

• Valid driver's license is required.
• HS diploma or GED preferred.
• At least 1 year of experience in restoration, preferably contents cleaning.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled with quality control.
• Manage customer and client experience and overall satisfaction through the project process.
• Communicate clear expectations to contents technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with contents project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Valid driver's license

Ability to lift 50 pounds

Ability to climb ladders

Ability to work with cleaning agents

Education

High school diploma/GED (preferred)

Job description

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is hiring a Contents Crew Chief at our Chantilly Office. You will coordinate production activities, monitor quality, supervise contents technicians, and ensure a positive customer experience throughout the project.

We offer a robust benefits package, ongoing training, and opportunities for advancement within a supportive, team-oriented environment. As the frontline ambassador of the SERVPRO brand, you will follow safety guidelines,