Content Operations Lead, Enablement & Change

Planet Pharma

South San Francisco (CA)

On-site

USD 55,000 - 81,000

Full time

32 hours ago
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Job summary

Planet Pharma seeks a Senior Operations Manager for Content Excellence to join the CMO for a temporary maternity leave. You will lead operational frameworks to elevate strategic planning, streamline content supply chains, and ensure high-quality execution across CMO teams and the Marketing organization.

You will bridge strategy and execution, guide learning journeys, reduce cross-functional friction, drive system adoption, and ensure content initiatives deliver measurable business impact,

Qualifications

  • Learning journeys design and enablement for cross-functional teams.
  • Structured content operations and governance for multi-channel delivery.

Responsibilities

  • Learning Journey Strategy & Delivery: design, structure and execute onboarding and upskilling programs for content capabilities.
  • Content Operations & Workflow Management: provide end-to-end operational support and governance for content workflows.
  • Process Optimization & Systemic Efficiency: identify and implement scalable efficiencies in asset management and approvals.
  • Cross-Functional Collaboration & Facilitation: lead forums and alignment sessions with executive presence and clear action plans.
  • Change Management & Enablement: deliver training and documentation for new content tools and AI-enabled practices.

Skills

Learning Journeys
Content Operations
Process Optimization
Facilitation
Change Management

Education

Bachelor's degree

Job description

Planet Pharma seeks a Senior Operations Manager for Content Excellence to join the CMO for a temporary maternity leave. You will lead operational frameworks to elevate strategic planning, streamline content supply chains, and ensure high-quality execution across CMO teams and the Marketing organization.

You will bridge strategy and execution, guide learning journeys, reduce cross-functional friction, drive system adoption, and ensure content initiatives deliver measurable business impact,

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