Contact Center Customer Service Inbound/Outbound I

Direct Staffing Inc; Irving (TX); On-site; USD 14,774 - 21,042; Full time

Job summary

A leading staffing agency is seeking a Customer Service Representative in Irving, TX. This full-time role involves handling inbound and outbound calls to assist customers with inquiries and complaints. Candidates should possess strong communication skills and be prepared to address various customer needs. The pay rate is $13.00/hr. This position offers a great opportunity for career growth in a supportive environment.

Qualifications

• Ability to handle incoming and outgoing calls professionally.
• Strong communication skills to address customer inquiries and complaints.

Responsibilities

• Manage incoming calls including orders, inquiries, and complaints.
• Make outbound calls regarding account status and collections.

Job description

• Full-time

Company Description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

Job Description

Contact Center Customer Service Inbound/Outbound I – Irving, TX

Kelly Services is currently seeking a Contact Center Customer Service Inbound/Outbound I for one of our top clients in Irving, TX

As a Contact Center Customer Service Inbound/Outbound I placed with Kelly Services, you will handle incoming calls orders, inquiries, complaints, etc.; place outbound calls regarding account status, complains, account collection, etc. and direct calls for further problem resolution, if necessary.

Additional Responsibilities

Job Requirements

Pay rate: $13.00/hr

Additional Information

All your information is kept confidential as per EEO standards.

Why is this a greatopportunity? The answer is simple…working at our client is more than a job; it’s a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!