Consular Officer / Passport Specialist – Remote (US)

RemoteJobsOne; Houston (TX); Remote; USD 69,000 - 96,000; Full time

Job summary

RemoteJobsOne is seeking former Consular Officers or Passport Specialists for a remote contractor role. You will help evaluate and improve AI systems on passport and citizenship topics, using your State Department experience to ensure questions and answers reflect real applicants and complex cases.

The position requires accuracy, clear writing, and the ability to work 20–30 hours per week on a short-term project. Prior AI experience is not required, but domain knowledge is essential.

Qualifications

• Former State Department passport agency experience or consular service.
• At least 1 year adjudicating or advising on passport or citizenship matters.
• Clear, precise writing and US-based availability.

Responsibilities

• Review passport and citizenship questions and flag items that don’t sound like real applicants.
• Write rubrics that define correct, complete answers for complex cases.
• Cover minors, custody, and abroad situations in rubrics.
• Evaluate AI-generated answers against rubrics, flag errors and omissions.
• Share clear written feedback with the project team asynchronously.

Skills

Consular/Passport expertise

Adjudication experience

Written communication

Job description

Pay: $50–$70/hr

Role Title: Consular Officer / Passport Specialist

Role Type: Contractor

Location: Remote

Time Commitment: 20-30 hours/week, short-term project

This company is looking for former Consular Officers and Passport Specialists to help evaluate and improve AI systems on passport and citizenship topics. You’ll use your State Department experience to check that questions sound like real applicants and that answers are correct on complex cases. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

• Review sample passport and citizenship questions and flag any that don’t sound like what real people ask.


• Write rubrics that define a correct, complete answer for complex cases, such as lost, stolen, or damaged passports, name changes, and citizenship documentation.


• Cover situations involving minors, custody, and applicants born or living abroad in your rubrics.


• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.


• Share clear written feedback with the project team, working asynchronously.

Required Qualifications

• Former State Department experience in a passport agency (Passport Specialist/Adjudicator) or consular section (Consular Officer)


• 1+ years adjudicating or advising on passport or citizenship matters


• Working knowledge of citizenship and nationality rules and passport eligibility


• US-based


• Able to start quickly and commit 20-30 hours/week


• Clear, precise writing

Nice to Have

• Experience with document fraud detection


• Experience with name change and identity documentation cases


• Experience creating guides, FAQs, or training materials


• Experience helping a diverse range of applicants, including non-English-speaking customers