Consular Officer / Passport Specialist – Remote

RemoteJobsOne; Houston (TX); Remote; USD 69,000 - 207,000; Part time

Job summary

RemoteJobsOne is seeking a Consular Officer / Passport Specialist for a remote, short-term project. You’ll apply your State Department experience to evaluate passport and citizenship questions, ensuring answers mirror real applicants and comply with complex rules. As a contractor, you’ll commit 20–30 hours per week and begin quickly. You will write rubrics, review AI-generated responses, and share clear feedback with the project team to help improve guidance and accuracy.

Qualifications

• Former State Department passport or consular experience.
• 1+ years adjudicating or advising on passport or citizenship matters.
• Working knowledge of citizenship and nationality rules and passport eligibility.
• Clear, precise writing.

Responsibilities

• Review sample passport and citizenship questions and flag any that don’t sound like what real people ask.
• Write rubrics that define a correct, complete answer for complex cases, such as lost, stolen, or damaged passports, name changes, and citizenship documentation.
• Cover situations involving minors, custody, and applicants born or living abroad in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Skills

Adjudication experience

US-based

Written communication

Consular knowledge

Job description

Consular Officer / Passport Specialist – Remote (US)

Pay: $50–$150/hr

Role Title: Consular Officer / Passport Specialist

Role Type: Contractor

Location: Remote

Time Commitment: 20-30 hours/week, short-term project

the company is looking for former Consular Officers and Passport Specialists to help evaluate and improve AI systems on passport and citizenship topics. You’ll use your State Department experience to check that questions sound like real applicants and that answers are correct on complex cases. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Scope of Work

• Review sample passport and citizenship questions and flag any that don’t sound like what real people ask.


• Write rubrics that define a correct, complete answer for complex cases, such as lost, stolen, or damaged passports, name changes, and citizenship documentation.


• Cover situations involving minors, custody, and applicants born or living abroad in your rubrics.


• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.


• Share clear written feedback with the project team, working asynchronously.

Required Qualifications

• Former State Department experience in a passport agency (Passport Specialist/Adjudicator) or consular section (Consular Officer)


• 1+ years adjudicating or advising on passport or citizenship matters


• Working knowledge of citizenship and nationality rules and passport eligibility


• US-based


• Able to start quickly and commit 20-30 hours/week


• Clear, precise writing

Nice to Have

• Experience with document fraud detection


• Experience with name change and identity documentation cases


• Experience creating guides, FAQs, or training materials


• Experience helping a diverse range of applicants, including non-English-speaking customers