Consular Officer / Passport Specialist

Remolity, Inc.; United States; Remote; USD 34,000 - 55,000; Part time

Job summary

Remolity, Inc. is seeking individuals with former State Department experience in passport services to evaluate and improve AI responses on passport and citizenship topics. Your expertise will ensure accuracy and realism in applicant questions and solutions.

You'll create rubrics for complex cases, assess AI outputs, and deliver clear feedback to the project team. Availability: 20–30 hours per week, US-based, fast start preferred.

Qualifications

• Former State Department experience in a passport agency or consular section.
• 1+ years adjudicating or advising on passport or citizenship matters.
• Working knowledge of citizenship and nationality rules and passport eligibility.
• US-based employment.
• Ability to start quickly and commit 20–30 hours/week.
• Clear, precise writing required.

Responsibilities

• Review sample passport and citizenship questions and flag any that don’t sound like real applicants.
• Write rubrics that define a correct, complete answer for complex cases (lost, stolen, damaged passports, name changes, citizenship documentation).
• Cover situations involving minors, custody, and applicants born or living abroad in rubrics.
• Evaluate AI-generated answers against rubrics, flag errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Skills

State Dept experience

Consular officer

Adjudication experience

Clear writing

US-based

Job description

micro1 is looking for former Consular Officers and Passport Specialists to help evaluate and improve AI systems on passport and citizenship topics. You’ll use your State Department experience to check that questions sound like real applicants and that answers are correct on complex cases. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Responsibilities

• Review sample passport and citizenship questions and flag any that don’t sound like what real people ask.
• Write rubrics that define a correct, complete answer for complex cases, such as lost, stolen, or damaged passports, name changes, and citizenship documentation.
• Cover situations involving minors, custody, and applicants born or living abroad in your rubrics.
• Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
• Share clear written feedback with the project team, working asynchronously.

Requirements

• Former State Department experience in a passport agency (Passport Specialist/Adjudicator) or consular section (Consular Officer)
• 1+ years adjudicating or advising on passport or citizenship matters
• Working knowledge of citizenship and nationality rules and passport eligibility
• US-based
• Able to start quickly and commit 20-30 hours/week
• Clear, precise writing

Preferred Qualifications

• Experience with document fraud detection
• Experience with name change and identity documentation cases
• Experience creating guides, FAQs, or training materials
• Experience helping a diverse range of applicants, including non-English-speaking customers