Construction Site Access Control Lead

SITEMETRIC LLC; Buckeystown (MD); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) eligibility

Referral bonus program

Paid sick leave

Paid vacation

Bi-weekly payroll

Career growth opportunities

Job summary

Sitemetric seeks a proactive, collaborative Shift Leader to oversee Access Control Officers on large projects or campus environments in Frederick, MD. You will ensure compliant operations, coordinate with Site Logistics Leaders, and manage workforce logistics while serving as a primary point of contact for internal teams and external stakeholders.

The role requires adaptability to shifting schedules, a customer-focused mindset, and a drive to deliver high-quality service across dynamic

Qualifications

• Prior experience as an Access Control Officer or in a similar leadership/supervisory role preferred.
• Strong communication, teamwork, and problem-solving skills.
• Ability to manage conflict and resolve issues quickly in high-pressure environments.
• Demonstrated reliability, professionalism, and customer service orientation.
• Flexibility to work various shifts, including nights and weekends as required.

Responsibilities

• Shift Oversight and Compliance: Lead and supervise ACOs assigned to a specific shift or project within a campus. Ensure all ACOs are properly deployed, trained, and supported during their shifts. Monitor compliance with company policies, customer expectations, and site-specific protocols.
• Operational Leadership: Act as primary onsite leader when Site Logistics Leader is unavailable. Serve as escalation point for shift-level issues, including site access concerns, scheduling adjustments, and urgent workforce matters. Coordinate directly with Site Logistics Leader to relay shift updates, challenges, and performance concerns.
• Workforce Management: Verify attendance, time in/out compliance, and overall performance of shift personnel. Provide real-time coaching and support to ACOs, ensuring high standards of professionalism and customer service. Report performance concerns or disciplinary matters to Site Logistics Leader for follow-up.
• Customer & Stakeholder Interaction: Serve as point of contact for customer representatives during assigned shifts. Communicate site conditions, workforce movements, and shift-level concerns clearly and professionally. Support a positive relationship between Sitemetric, general contractors, and subcontractors onsite.
• Logistics & Administration: Assist in maintaining accurate records related to shift operations (attendance logs, incident reports, site access data). Ensure equipment and technology are functioning properly during the shift, escalating technical issues as needed. Support scheduling adjustments and shift coverage planning in coordination with Site Logistics Leader.

Skills

Access Control Officer leadership

Communication

Teamwork

Problem solving

Conflict management

Flexibility

Job description

Sitemetric seeks a proactive, collaborative Shift Leader to oversee Access Control Officers on large projects or campus environments in Frederick, MD. You will ensure compliant operations, coordinate with Site Logistics Leaders, and manage workforce logistics while serving as a primary point of contact for internal teams and external stakeholders.

The role requires adaptability to shifting schedules, a customer-focused mindset, and a drive to deliver high-quality service across dynamic