Construction Rental Operations Leader

Carolina-CAT / LiftOne; Greensboro (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Carolina Cat seeks a Rental Operations Manager in Greensboro, NC to lead the Construction Division rental operations and drive safety, profitability, and service excellence for CAT Rental Store/Heavy Rents locations.

You will lead a team of coordinators, drivers, and staff, hire and develop personnel, and partner with sales to stay ahead of market needs. This role emphasizes fleet management and financial stewardship.

Qualifications

• Bachelor’s Degree preferred.
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Responsibilities

• Champion safety and customer service as a core culture.
• Lead rental coordinators, supervisors, drivers and staff.
• Hire, develop, lead, and empower employees to make decisions.
• Develop and manage training plans for all team members.
• Contribute to rental strategy to drive growth and profitability.
• Monitor branch performance and improve processes.
• Oversee fleet utilization and control expenses to boost profitability.
• Prepare forecasts and review monthly financials with the team.
• Resolve employee and customer disputes.
• Collaborate with sales/marketing on market needs and customer demands.
• Maintain customer satisfaction by direct outreach.

Skills

Rental ops exp

Financial aptitude

Analytical

Problem solving

Decision making

Time management

Interpersonal skills

People skills

Communication

Teaching

Organizational skills

Lean Six Sigma

Retail sales

Customer relations

Mechanical aptitude

Education

Bachelor’s Degree

Tools

Microsoft Office

DBS

iRental

SalesLink

SAP

Job description

Carolina Cat seeks a Rental Operations Manager in Greensboro, NC to lead the Construction Division rental operations and drive safety, profitability, and service excellence for CAT Rental Store/Heavy Rents locations.

You will lead a team of coordinators, drivers, and staff, hire and develop personnel, and partner with sales to stay ahead of market needs. This role emphasizes fleet management and financial stewardship.