Construction Materials Customer Support Specialist

CampusPoint; Bothell (WA); Ibrido; USD 36.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work schedule

On-site training

Descrizione del lavoro

CampusPoint in Bothell, WA is seeking a Customer Service Representative who thrives in a fast-paced environment. You will handle high-volume inquiries, process orders, and collaborate with sales and QA to ensure accuracy and timely delivery.

This role offers a hybrid work model after training on-site, with 2 remote days on Mondays and Fridays and in-office Tuesday through Thursday. The compensation is $26-$28 per hour, with training provided to get you up to speed.

Competenze

• Previous customer-service experience in call center, retail, or administrative roles.
• Strong written and verbal communication skills.
• Comfortable with high call volumes and on-phone work.

Mansioni

• Handle high-volume customer inquiries via phone, providing tailored recommendations and solutions.
• Process orders using industry software like Command Alkon and JWS dispatch systems.
• Help process and deliver competitive quotes and address customer questions with professionalism and expertise.
• Collaborate with sales, quality assurance, and other team members to ensure order accuracy and timeliness.
• Provide top-notch customer service, resolving concerns and building strong client relationships.
• Other duties as assigned

Conoscenze

Customer service

Phone support

Multi-tasking

Strumenti

Command Alkon

JWS Dispatch

Descrizione del lavoro

CampusPoint in Bothell, WA is seeking a Customer Service Representative who thrives in a fast-paced environment. You will handle high-volume inquiries, process orders, and collaborate with sales and QA to ensure accuracy and timely delivery.

This role offers a hybrid work model after training on-site, with 2 remote days on Mondays and Fridays and in-office Tuesday through Thursday. The compensation is $26-$28 per hour, with training provided to get you up to speed.