Construction Damage Claims Specialist

ITG Communications, LLC; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

ITG Communications, LLC is seeking a Claims Processor with construction operations experience to manage damage claims from initial notification through resolution. The role focuses on evaluating technical aspects and coordinating with field personnel to ensure timely resolution and customer satisfaction.

You will maintain thorough documentation, adhere to established procedures, and collaborate with vendors to achieve accurate settlements while meeting timelines and quality standards.

Qualifications

• Understanding of construction practices and terminology.
• Excellence in documentation and attention to detail.
• Effective communication skills with a customer-service focus.

Responsibilities

• Process construction-related damage claims from initial notification through resolution.
• Evaluate technical aspects of claims using industry knowledge and internal references.
• Coordinate with field personnel for damage verification and assessment.
• Maintain accurate documentation of all claim activities for verification and audit.
• Coordinate with vendors and business partners for claim resolution.
• Ensure compliance with procedures and timelines.
• Communicate effectively with customers throughout the claims process.
• Review construction plans and technical docs for damage repair and claims.

Skills

Construction knowledge

Documentation

Communication skills

Education

High school diploma, associate degree preferred

Tools

Claims processing software

Job description

ITG Communications, LLC is seeking a Claims Processor with construction operations experience to manage damage claims from initial notification through resolution. The role focuses on evaluating technical aspects and coordinating with field personnel to ensure timely resolution and customer satisfaction.

You will maintain thorough documentation, adhere to established procedures, and collaborate with vendors to achieve accurate settlements while meeting timelines and quality standards.