Construction Claims Specialist - Liability & Settlements

Travelers; Saint Paul (MN); On-site; USD 67,000 - 111,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid Time Off

Job summary

Travelers in Minnesota is seeking a Claims Representative to manage, evaluate, and resolve construction-related claims with professionalism and empathy, guiding insureds back to stability after storms or accidents.

You will work with policyholders, investigators, and legal teams, ensuring accurate documentation, timely decisions, and fair settlements while upholding company policies and state regulations. This full-time role offers comprehensive benefits and a culture of collaboration.

Qualifications

• Bachelor's Degree required.
• 3 years of experience in insurance claims, preferably construction.
• Experience with claims management software systems.
• Strong understanding of insurance principles and terminology with the ability to understand and articulate policies.
• Strong analytical and problem-solving skills.
• Proven ability to handle complex claims and negotiate settlements.
• Exceptional customer service and a positive insured experience.

Responsibilities

• Provide quality claim handling of construction claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations.
• Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates. Determine claim eligibility, coverage, liability, and settlement amounts.
• Ensure accurate and complete documentation of claim files and transactions.
• Identify and escape potential fraud or complex claims for further investigation.

Skills

Customer service

Analytical skills

Negotiation

Communication

Education

Bachelor's Degree

Tools

Claims software systems

Job description

Travelers in Minnesota is seeking a Claims Representative to manage, evaluate, and resolve construction-related claims with professionalism and empathy, guiding insureds back to stability after storms or accidents.

You will work with policyholders, investigators, and legal teams, ensuring accurate documentation, timely decisions, and fair settlements while upholding company policies and state regulations. This full-time role offers comprehensive benefits and a culture of collaboration.