Connected Services Field Coach Drive Dealership Performance

MSX International; Ann Arbor (MI); Presencial; USD 90.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous bonus program up to 10% of你的年

Opportunity to work with cutting-edge

Professional development and growth

Descripción de la vacante

MSX International is seeking a Connected Services Field Coach in Michigan to drive dealership performance through hands-on coaching, data-driven insights, and strategic consulting. You will empower dealership teams to maximize activation and OTP sales, while collaborating with client field representatives and program teams.

The role emphasizes field coaching, performance analytics, and process optimization in a fast-paced, technology-driven environment.

Formación

• 3+ years of experience in automotive, coaching or consulting.
• Strong understanding of connected services and their value proposition.
• Strong coaching skills.
• Proven ability to deliver engaging and effective coaching sessions.
• Excellent communication, interpersonal, and presentation skills.
• Ability to build rapport and establish trust with dealership personnel.
• Strong analytical and problem-solving skills.

Responsabilidades

• Deliver engaging, high-impact coaching sessions focused on connected services sales, activation, and customer support.
• Train dealership personnel on Dealer Rewards Portal and OTP opportunities.
• Lead Monthly Performance Reviews with client Zone Teams and share best practices.

Conocimientos

Coaching skills

Communication

Analytical thinking

CRM proficiency

Travel readiness

Educación

Bachelor's degree preferred

High school diploma or GED required

Herramientas

CRM software

Descripción del empleo

MSX International is seeking a Connected Services Field Coach in Michigan to drive dealership performance through hands-on coaching, data-driven insights, and strategic consulting. You will empower dealership teams to maximize activation and OTP sales, while collaborating with client field representatives and program teams.

The role emphasizes field coaching, performance analytics, and process optimization in a fast-paced, technology-driven environment.