Connected Services Field Coach — Travel‑Driven Impact

MSX International; Santa Rosa (CA); Sur place; USD 90 000 - 100 000; Plein temps

Avantages offerts par ce poste

Bonus up to 10% of annual salary

Résumé du poste

MSX International is seeking a Connected Services Field Coach to drive dealership performance. You will deliver coaching on connected services, partner with leadership to optimize processes, and train teams on the Dealer Rewards Portal and OTP activations.

This role involves extensive travel and direct client engagement to boost activation and sales of connected services. The position requires 3+ years in automotive, coaching, or consulting, strong communication, and analytical skills, with a

Qualifications

• Coaching, training, and facilitation skills required.
• Strong communication and relationship-building abilities.
• Analytical mindset with data-driven decision making.
• Willingness to travel up to 80% in field roles.
• Bachelor's degree preferred or GED with experience.

Responsabilités

• Deliver high-impact coaching sessions on connected services.
• Partner with dealership leadership to optimize processes.
• Train staff on Dealer Rewards Portal and OTP activations.
• Lead monthly performance reviews with client teams.
• Analyze performance metrics to identify growth opportunities.
• Provide ongoing on-site and virtual dealership support.
• Share best practices and drive adoption of connected services.

Connaissances

Coaching excellence

Communication skills

Analytical thinking

Self-motivated

Independent work

Adaptability

Formation

Bachelor's degree preferred

High school diploma or GED required

Outils

CRM software

Description du poste

MSX International is seeking a Connected Services Field Coach to drive dealership performance. You will deliver coaching on connected services, partner with leadership to optimize processes, and train teams on the Dealer Rewards Portal and OTP activations.

This role involves extensive travel and direct client engagement to boost activation and sales of connected services. The position requires 3+ years in automotive, coaching, or consulting, strong communication, and analytical skills, with a