Confirmation Specialist $24

Kelly Services; Franklin (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Telemedicine

Term life insurance

Short-term disability

Transit spending account

Paid holidays

Retirement savings plan

Paid sick leave

Job summary

Kelly Services seeks a Confirmation Specialist in Franklin, MA to review and confirm purchase orders, project details, and related documentation for accuracy. You will communicate with vendors and internal teams on order status and follow-up items, while updating ERP and tracking systems to keep data current.

The role requires 1–3 years of admin or office support experience, strong written and verbal communication, and proficiency with Microsoft Office. Prior ERP experience is a plus.

Qualifications

• 1–3 years of admin, customer service, coordination, or office support experience.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Proficient in Microsoft Office Suite, including Excel, Outlook, and Word.
• Experience with ERP systems preferred.

Responsibilities

• Review and confirm Purchase orders, project details, and related documentation for accuracy and completeness.
• Communicate with vendors, and internal teams regarding order status, scheduling, and required follow-up items.
• Maintain and update data within the ERP system, and internal tracking systems.
• Coordinate confirmations related to shipments, or service activities.
• Prepare and distribute confirmation follow up emails, reports, spreadsheets, and supporting documentation.
• Identify discrepancies or missing information and proactively resolve issues with appropriate stakeholders.
• Provide timely responses to inquiries.
• Ensure compliance with company procedures, documentation standards, and communication expectations.
• Support continuous improvement initiatives to improve administrative efficiency and accuracy.

Skills

Administrative experience

Customer service

Coordination

Office support

Tools

Excel

Outlook

Word

ERP systems

Job description

We are looking for a Confirmation Specialist in Franklin, MA.

• Pay: $24
• **Shift: 8 - 5pm **

Responsibilities:

• Review and confirm Purchase orders, project details, and related documentation for accuracy and completeness
• Communicate with vendors, and internal teams regarding order status, scheduling, and required follow-up items
• Maintain and update data within the ERP system, and internal tracking systems
• Coordinate confirmations related to shipments, or service activities
• Prepare and distribute confirmation follow up emails, reports, spreadsheets, and supporting documentation
• Identify discrepancies or missing information and proactively resolve issues with appropriate stakeholders
• Provide timely responses to inquiries
• Ensure compliance with company procedures, documentation standards, and communication expectations
• Support continuous improvement initiatives to improve administrative efficiency and accuracy

Qualifications

• 1–3 years of administrative, customer service, coordination, or office support experience preferred
• Excellent written and verbal communication skills
• Ability to prioritize tasks and manage multiple responsibilities simultaneously
• Proficient in Microsoft Office Suite, including Excel, Outlook, and Word
• Experience with ERP systems preferred
• Ability to work independently while collaborating effectively with cross-functional teams

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Kelly Services is proud to be an Equal Employment Opportunity and Affluent. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.